LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,614 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,614 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“This was the first time I have used LoadUp. They kept me informed by text and called thirty minutes before they came. I had 5 items. They were in and out in less than 30 minutes. I will use them again and refer them to my friends.”

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Posted 11 months ago

“WOW!! This company is 5-Star!! They lived up to what I was hoping Felicia & Austin; the BEST!! Thk you LoadUp; coming thru when no one else would for a decent price!!”

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Posted 11 months ago

“Isaiah was excellent. I just wanted to let you know he was kind courteous and very polite again, we want to thank him so very much and also God bless everybody”

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Posted 11 months ago

“Very friendly”

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Posted 1 year ago

“Excellent service. Very careful not to damage my floor, front door and porch railing. 5 stars all the way.”

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Posted 1 year ago

“Outstanding service totally impressed with this company highly recommended Will definately use this company again”

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Posted 1 year ago

“Excellent on time ,prompt polite respectful of our home very fast ,friendly could not ask for anyone better absolutly Amazing Thankyou”

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Posted 1 year ago

“Thank you for your help. The guys that arrived were very professional and prompt. I will certainly recommend LoadUp and will use personally.”

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Posted 1 year ago

“The two Loadup contractors were friendly, personable and efficient. They unpacked and placed the new mattress and removed the old one and packing materials and were done in less than 15 minutes. They also called as they were beginning their next delivery and called again as they arrived here. Although the unpacing etc wasn't cheap, I thought it was well worth using the Loadup service.”

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Posted 1 year ago

“So polite and nice.”

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Posted 1 year ago

“La persona que recogio El matrres fue muy educada y Profesional...”

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Posted 1 year ago

“My loaders were totally professional and called to let me know they could come earlier than expected which was great. They had the furniture out of my place in no time, which I really appreciate.”

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Posted 1 year ago

“John was very professional and worked long and hard to make sure the job was done right.”

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Posted 1 year ago

“On time and knew what to do Definitely rating them a 5”

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Posted 1 year ago

“Extremely professional”

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Posted 1 year ago

“Excellent service. Came early within the time frame so that I could get on with my day. Very friendly. Answered all of my questions. Set up my new mattress and took away the old one along with my mattress topper. Didn’t take long. Would recommend and use again if needed in the future.”

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Posted 1 year ago

“I recently bought a new mattress and needed to quickly get rid of the old one. So, I booked with Load Up. Load Up is reasonably priced. Maurice, the driver, arrived right on schedule. During a winter storm in my area, too! Maurice and the lady he was with were both very courteous. They loaded up my old, worn out mattress into the back of their van and went on their way. As it was sleeting outside. Talk about reliability! I plan to use Load Up again in the future for all my junk removal needs from now on. And, I hope Maurice comes back. I highly recommend. Thank you, Load Up! Thank you, Maurice! I hope y'all made it back safely after coming to get my old mattress in the sleet and freezing rain.”

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Posted 1 year ago

“Collection went very smoothly. On time Very pleasant and he wanted to ensure that everything was to our satisfaction. Would use or recommend Blaine again.”

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Posted 1 year ago

“Calvin was GREAT, friendly, kind and fast. I recommend Load Up everybody, everywhere and every day. Prices were reasonable too!!! Thank you Load Up/Calvin. Sincerely, Kelly”

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Posted 1 year ago

“Great job,on time,friendly no problems”

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Posted 1 year ago

LoadUp is rated 4.6 based on 5,614 reviews