LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,619 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,619 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Efficient, easy to set up, friendly. Great service!”

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Posted 1 year ago

“Great service and easy to use. Thank you”

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Posted 1 year ago

“The guys were careful taking my furniture out of my condo and were polite and pleasant really nice men great experience I would highly recommend load up!!’”

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Posted 1 year ago

“I’m so impressed with the customer service, from how quickly I could order a load pickup to the price and efficiency of the team - beats other quotes out there by 100%. Great work!”

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Posted 1 year ago

“A great service and company! Very easy to book online, communication with Loadup is perfect. Had to reschedule my pick up date- not a problem at all. Brian was the “loader” assigned to my pick up. Brian kept me posted on eta, was prompt, friendly, and courteous. I highly recommend this company.”

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Posted 1 year ago

“Friendly, quick and efficient! Removed an old sofa in 20 minutes. I will definitely use again!”

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Posted 1 year ago

“$180 to move a sofa! Lol I'll just drop it off along the road somewhere”

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Posted 1 year ago

“Very professional fast service.”

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Posted 1 year ago

“Friendly, quick and efficient! Removed an old sofa in 20 minutes. I will definitely use again!”

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Posted 1 year ago

“On time, very professional Would recommend them to anyone.”

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Posted 1 year ago

“Very professional service! Communication was very clear and appreciated. Arrived on time in the communicated window. Excellent service, will hire them again. Thank you”

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Posted 1 year ago

“Awesome! Professional, friendly, on-time. I would recommend and use again.”

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Posted 1 year ago

“I was very pleased with the crew assigned to the job of dissembling and bringing my treadmill upstairs and out of the house. As promised, I received emails throughout the morning so that I knew when to expect their arrival. I was greeted by name before I had opened the storm door and both workers introduced them selves by name to me. The work was done quickly and they took great care to make sure that nothing was damaged when carrying heavy pieces of the treadmill upstairs and maneuvering tight turns in a small space at the top of the stairs. This was a very positive experience with a job I had been worried about.”

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Posted 1 year ago

“Service was the best!!”

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Posted 1 year ago

“Great service They were prompt and completed the job very efficiently. I highly recommend them A plus service!”

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Posted 1 year ago

“What a great team! Brian and his partner were absolute delightful. Polite, professional and very helpful. We will be hiring them in the future. I would recommend Brian and partner to help move junk or cleaning out your garage. Thank you. Kathleen Schwartz”

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Posted 1 year ago

“Horrible! Don’t use them. Will charge you and no one will pick up.”

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Posted 1 year ago

“Very friendly and super nice people”

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Posted 1 year ago

“Great service. Very easy to book. The person who showed up was very helpful and efficient. Will definitely be using this service again!”

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Posted 1 year ago

“Matt was great, on time and excellent communication.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 5,619 reviews