LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,327 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,327 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Excellent efficient professional service”

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Posted 4 weeks ago

“Nobody showed up for an appointment. Customer service called me to let me know that the loader wasn’t coming 15 mins after the arrival window. Despite customer service stating that, they still weren’t empowered to cancel or refund my order.”

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Posted 4 weeks ago

“This the 2nd time I've used LoadUp and give them *****. Brandon and his helper were here today to move a crated bar and got it into our home. No small job but they did it perfectly.”

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Posted 1 month ago

“They were very prompt, respectful, and efficient. I was impressed with their ability to work in tight spaces. I would surely use the service again if I had a similar need.”

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Posted 1 month ago

“Thank you LoadUp for your professional quick service. Highly recommend.”

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Posted 1 month ago

“Thank you, Load up for your professional, quick, and Easy process.”

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Posted 1 month ago

“LoadUp makes junk hauling so easy - they have options for small or big loads, you pick the day and time, and everything is contactless. LoadUp has made it possible for me to get rid of tricky items (a gigantic old satellite dish), and large items I'm not able to haul to the dump myself. Thank you so much!”

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Posted 1 month ago

“Both guys and one woman, were great, and managed a tough and heavy job. Thank you”

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Posted 1 month ago

“There were 3 men that came and I don't think it took them 1/2 to get everything loaded”

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Posted 1 month ago

“Daniel was awesome! Loaded everything very fast will definitely call again!”

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Posted 1 month ago

“Excellent service! Estimate given over the phone, the price was very reasonable, it was easy to schedule, and the driver gave me 30 minutes notice, as promised. The man who moved everything out was great - so nice, concerned about being very careful, even being sure to close the door after moving each item so bugs would not get into the house! Will definitely use LoadUp again.”

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Posted 1 month ago

“The upload crew was right on time, efficient, helpful and quick. They removed half our garage in no time. Will definitely use again and highly recommend this company.”

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Posted 1 month ago

“Fantastic customer service from the time I placed the order until it was picked up. Updates were timely (and accurate!) and the driver (Antwan) was very friendly, professional, and quickly completed the pickup. I'll definitely use LoadUp again.”

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Posted 1 month ago

“Done as agreed, went smoothly, no problems. Happy to have the junk gone”

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Posted 1 month ago

“From start to finish everything was done above my expectations The process of the removal of the pool went excellent with top notch employees. I will recommend your company and also use again if needed Thanks Don”

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Posted 1 month ago

“Showed up on time as promised! I was kept informed via text and email. The driver and his assistant were very polite, efficient and careful with my entertainment center. Thank you so much for following through with this pickup.”

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Posted 1 month ago

“Swift and fantastic service. Affordable and professional. Thank you, John!”

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Posted 1 month ago

“good job; well done”

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Posted 1 month ago

“The team did a great job at disassembling and moving a large, heavy table. Thank you for a smooth and experience!”

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Posted 1 month ago

“Smooth pickup. Loaders were great in disassembling the loveseat. Loaders were friendly and conscious of personal property. I highly recommend Loadup.”

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Posted 1 month ago

LoadUp is rated 4.6 based on 5,327 reviews