LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 5,626 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 5,626 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Samuel checked in an hour before and was on time”

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Posted 1 year ago

“Michael was on time, friendly and very efficient. I will definitely be using these services again. A great experience!”

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Posted 1 year ago

“He’s gentleman were the best ! Kind well mannered and extremely hard working . A wonderful experience with these two. Thank you !”

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Posted 1 year ago

“Great pick up crew. They were friendly and efficient. Made it a good experience. Would definitely recommend them.”

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Posted 1 year ago

“I booked an outdoor p/u by mistake. Called and they switched it over to indoor for a $25 fee (I libe on the 3rd floor with no elevator). I had a "medium" load and they brought 3 guys, which I think is awesome!! So many times one guy or even two can be crazy overwhelmed. They arrived within the window time and they busted out everything I needed removed. They were polite, cared about my apartment and were even worried about my cats and getting in their way or upsetting them. Donovan and his team were AMAZING!!!”

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Posted 1 year ago

“Wow !!! I went online booked this company never had them pick up from me before. Excellent professional & proficiency service. Great valued prices also. I needed a queen mattress and a love seat couch picked up and bam the very next day they arrived. Samuel was awesome and very friendly !!! Picked my items up and off he went. I will definitely use this company again way cheapier than Other companies”

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Posted 1 year ago

“LoadUp employee & helper were excellent in removing a queen sized mattress. They were respectful of myself & property. Thank you. I’m”

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Posted 1 year ago

“Really enjoyed meeting Chris and appreciate his time in setting up the grill and willingness to explain how to use it. Not many customer service people like him around.”

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Posted 1 year ago

“The men were on time, friendly and did a great job.”

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Posted 1 year ago

“The men worked really hard to remove two 84" couches from my house & get them on the truck.”

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Posted 1 year ago

“Two young men arrived promptly in great spirits. Friendly, professional and protected home and sofa. Highest rating. Will use again”

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Posted 1 year ago

“Outstanding service.”

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Posted 1 year ago

“Jireh Junk removal service was amazing! They were professional and profient and very nice. I will always hire them for any job I have.”

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Posted 1 year ago

“I had my ringer off on my phone so I missed several attempts to reach me. They were persistent on trying to pick up the item that was scheduled and was very pleasant courteous, and professional even though they had challenges getting to my home. I’m not use to being the very first pick up when you have an 8-12 window! I would definitely recommend your company!”

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Posted 1 year ago

“Darryl was my loader. He came on time.”

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Posted 1 year ago

“Excellent work and friendly service. I would highly recommendation Load Up.”

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Posted 1 year ago

“Quick pickup and very professional service!”

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Posted 1 year ago

“Excellent service. worth the money.”

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Posted 1 year ago

“Quick efficient and friendly service. I couldn’t ask for more”

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Posted 1 year ago

“They were very friendly and helpful.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 5,626 reviews