Go Outdoors Reviews

2.0 Rating 647 Reviews

24 %

of reviewers recommend Go Outdoors

Company Reviews

Questions

Metrics

2.0

Based on 647 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 19%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Helpful Report

Asked by Peter Rowndtree (4 months ago)

Was informed all the way that all of my two items were been picked, working their way through the warehouse, on route to the store, and then come and get them, but when i got there one item was apparently unavailable and i had to settle for a lesser item off the shelf, was told the item missing would be credited back to my account but im still waiting, not good really. Can some one look into this and let me know what went wrong. TP21106.