Go Outdoors Reviews

2.0 Rating 647 Reviews

24 %

of reviewers recommend Go Outdoors

Company Reviews

Questions

Metrics

2.0

Based on 647 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 19%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

How is Go Outdoors returns process?

Customer Service

How can I contact Go Outdoors? How quickly does Go Outdoors resolve customer queries?

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Phone:

08450 020888

How quickly does Go Outdoors resolve customer queries?

Helpful Report

(1 month ago)

Greater than 56% of reviewers feedback is Go Outdoors takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

62.79%

Industry Average

“ I went to the Go Outdoors Express in Chester. Abi served me excellent service ”

- Anonymous

“ Just bought a sleeping bags from the Fareham branch of Going Outdoors. They had a sale on, and i managed to get the bag at a great price. I am very happy with the purchase. It was a 'Vango nitestar 225.' It had an extreme rating of minus -19 which i am very happy about. A great service by George the shop assistant. Recommended it to a friend who also purchased the same equipment. ”

- mark lilley

“ Excellen byt service from Millie a credit to your shop ”

- Anonymous

Go Outdoors Reviews

Customer Service - Average