Go Outdoors Reviews

2.0 Rating 650 Reviews

24 %

of reviewers recommend Go Outdoors

Company Reviews

Questions

Metrics

2.0

Based on 650 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Go Outdoors deliver? How long does Go Outdoors take to deliver? Does Go Outdoors deliver on time? How is accuracy and good condition of items delivered by Go Outdoors?

Returns

How is Go Outdoors returns process?

Customer Service

How can I contact Go Outdoors? How quickly does Go Outdoors resolve customer queries?

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Phone:

08450 020888

How quickly does Go Outdoors resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 56% of reviewers feedback is Go Outdoors takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

63.33%

Industry Average

“ Betws y coed in new store I Experianced excellent service and perchased Peter Storm Gilet down filled.Happy with the service and quality product. ”

- Robert Hepburn

“ I went to the Go Outdoors Express in Chester. Abi served me excellent service ”

- Anonymous

“ Just bought a sleeping bags from the Fareham branch of Going Outdoors. They had a sale on, and i managed to get the bag at a great price. I am very happy with the purchase. It was a 'Vango nitestar 225.' It had an extreme rating of minus -19 which i am very happy about. A great service by George the shop assistant. Recommended it to a friend who also purchased the same equipment. ”

- mark lilley

Go Outdoors Reviews

Customer Service - Average