Go.compare.com Reviews

Name: Go.compare.com
Address: Imperial House,Imperial Way, Duffryn, Newport
Rating: 4.64

4.6 Rating 39,023 Reviews

93 %

of reviewers recommend Go.compare.com

4.6

Based on 39,023 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Go.compare.com 1 star review on 22nd April 2025

FrancisOlivia 771 At G M Ail . Com

Go.compare.com 1 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prices way to high”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Spent 30 mins on line and found site excellent but let down badly by my choice of companies to insure with! Another 40 mins was spent with the said company going through all the information that I had just supplied, but 40 mins?? on a barely inaudible phone line? They took a 1st payment and then said some would call back again to sort out the direct debit, in the meantime I have 2 follow up calls from the same company asking if I had made a decision, then another inaudable call to go through all details again, I said this was crazy and I did'nt have time, so operater asked if I wanted to cancel so I did, and he said the deposit would be returned, but heard nothing, I am left speechless! --Andrew Haworth 07860 713971”

Helpful Report

(Van Insurance) - Posted 8 years ago

“When I phoned to purchase car insurance the price was £100 more.Do not know how they can do that?This has happened before .will not use this sight again”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Quoted a good and low price when go to proceed the price went up by a hundred odd pounds”

Helpful Report

(Van Insurance) - Posted 8 years ago

Hello. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 8 years ago

“i did not receive my online quote and when called them they doubled the price stating my criteria changed. absolute lies and didn't want me to purchase because they deemed it to low.”

Helpful Report

(Car Insurance) - Posted 8 years ago

Hello. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 8 years ago

“The premiums quoted were different once I clicked through to the insurers website.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“The price I ended up with was nothing like the one originally quoted despite there being no changes to my cover when I went on to the suggested companies site. Seems like click bait to me. Very disappointed.”

Helpful Report

(Car Insurance) - Posted 8 years ago

Hello Paul. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 8 years ago

“I was totally disgusted and appalled with the experience I had with performance cars who gave me a motor insurance quote on your site. I was happy with the quote they gave me so paid the deposit as requested and took out the policy. Ten minutes later I received a phone call asking me if I could discuss the policy in more detail then they explained to me that this policy would not cover commuting to a place of work and back. So I explained this policy was not suitable for me to which they replied would you like to cancel the policy after relying yes they said it would not be possible to give me my deposit of £46 back. And I am still hounded now by direct debit mandates for such a good website like yours I feel this company is just there to rip people off.”

Helpful Report

(Van Insurance) - Posted 8 years ago

Hello Anthony, Thank you for posting your review . We will contact you directly to see how we can help you and answer any questions you have.

Posted 8 years ago

“Prices changed and not competive as other search engines”

Helpful Report

(Car Insurance) - Posted 8 years ago

“I m really satisfie for get a good price of my insurance”

Helpful Report

(Car Insurance) - Posted 8 years ago

“The best quote was from another comparison site, thus a whole of my time!”

Helpful Report

(Van Insurance) - Posted 8 years ago

Hello. Thank you for posting your review. We'll be in contact with you directly to see if we can assist you further.

Posted 8 years ago

“False price”

Helpful Report

(Car Insurance) - Posted 8 years ago

“To exspensive compare the market was much bette”

Helpful Report

(Car Insurance) - Posted 8 years ago

Hello. Thank you for posting your review. We'll be in contact with you directly with you to see how we can help.

Posted 8 years ago

“Nobody insures motorhomes”

Helpful Report

(Van Insurance) - Posted 8 years ago

Hello Cheryl. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 8 years ago

“Just rubbish”

Helpful Report

(Car Insurance) - Posted 8 years ago

Hello. Thank you for posting your review. We'll be in contact with you directly to answer any questions you have.

Posted 8 years ago

“I went to compare the market.com and the quote for the exact same product was much cheaper. I also got better rewards for going with them.”

Helpful Report

(Home Insurance) - Posted 8 years ago

Hello. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 8 years ago

“oops wrong star I had very good service gocom and saved lotts off money thank you gocom”

Helpful Report

(Car Insurance) - Posted 8 years ago

“When I tried to purchase the policy I wanted it was not available - I had to spend 1.5 hours on the phone to find this out”

Helpful Report

(Car Insurance) - Posted 8 years ago

“I paid deposit I set direct debit for insurance end....after 1 day change preis end needs come back my money ...but in 14 days”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Money supermarket is better /cheaper”

Helpful Report

(Van Insurance) - Posted 8 years ago

Go.compare.com is rated 4.6 based on 39,023 reviews