GoAlpes.com Reviews

Name: GoAlpes.com
Address: 467 av. de Savoie, Grand-Aigueblanche, Grand-Aigueblanche
Rating: 4.94

4.9 Rating 462 Reviews

100 %

of reviewers recommend GoAlpes.com

Company Reviews

Metrics

Info

4.9

Based on 462 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our transfer requirments were very specific. We needed a Wheelchair Accessible Vehicle but as there are none of those available in France we had to to the next best thing - A long wheelbase passenger van with sufficient luggage space to accommodate my sons wheelchair and all our luggage, plus 5 passengers. Anastasia in the office was excellent in ensuring that my request was met and in confirming exactly what vehicle type would turn up at the airport. All addiitonal information including drivers names and contact number, likely delays due to traffic, was passed on in good time for our planning. The two drivers, Jacek K and Guillaume were superb. Helpful, friendly and they knew short cuts which avoided at least an hour extra delay on the autoroute between the airport and resort. I highly recommend Go Alpes, and they definitely be our first choice in the future.”

Helpful Report

Posted 1 week ago

Dear Charles, Thank you for sharing your experience! We’re thrilled that Anastasia and our team could accommodate your transfer requirements and ensure a smooth journey for you and your family. It’s wonderful to hear that Jacek and Guillaume provided excellent service and helped navigate efficiently. We look forward to assisting you again in the future! Best regards, Go Alpes Team

Posted 1 week ago

“Excellent service would use again. Safe drivers and onetime, comfortable vans.”

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Posted 1 week ago

Dear Aidan, Thank you for your kind words! We're delighted to hear that you had a great experience with our service. We look forward to assisting you again in the future. Best regards, Go Alpes Team

Posted 1 week ago

“friendly drivers , nice vans , easy and efficient colkection and pick up”

Helpful Report

Posted 1 week ago

Dear Lucy, Thank you for your kind words! We're delighted to hear that you had a smooth and efficient experience with our friendly drivers and comfortable vans. We look forward to assisting you again in the future! Best regards, The Go Alpes Team

Posted 1 week ago

“prompt service and easy to book, the return driver was a maniac and quite freigtening to be in the car with”

Helpful Report

Posted 2 weeks ago

Dear Peter, Thank you for your feedback. We're very sorry to learn about your experience on the return journey. We appreciate you taking the time to share the details with us, as it helps us improve. We will be addressing this with the driver to ensure it does not happen again. We hope to have the opportunity to provide you with a much better experience in the future. Sincerely, Go Alpes team

Posted 2 weeks ago

“Friendly driver on time. The van (standard class) was comfortable.”

Helpful Report

Posted 2 weeks ago

Dear Cedric, Thank you for your feedback! We're delighted to hear that you had a good experience. We truly appreciate your trust and look forward to assisting you again in the future! Sincerely, GoAlpes team

Posted 2 weeks ago

“Great communication prior to pick-ups - Friendly helpfull drivers and complimentary bottles of water - nice touch. Would highly recommend”

Helpful Report

Posted 2 weeks ago

Dear Paul, Thank you for your kind words! We're delighted to hear that you appreciated our communication, friendly and helpful drivers, and the small touches like complimentary water. We look forward to assisting you again in the future! Sincerely, GoAlpes team

Posted 2 weeks ago

“Go Alpes provide a trouble free transfer with excellent communication and on time service.”

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Posted 2 weeks ago

Dear Chris, Thank you for your feedback! We're glad to hear you had a good experience with us! We look forward to assisting you again in the future! Sincerely, GoAlpes team

Posted 2 weeks ago

“We were delighted with the service we received everything was 1st class and our driver Emmanuel was amazing from start to finish he was very helpful and the service was excellent we will definitely recommend and we will definitely be using you again 5 stars 🌟. Thank you 😀”

Helpful Report

Posted 2 weeks ago

Dear Sharon, Thank you for your feedback! We’re thrilled to hear that you had a first-class experience and that Emmanuel provided excellent service from start to finish. Your recommendation and kind words mean a lot to us, and we look forward to assisting you again in the future! Sincerely, GoAlpes team

Posted 2 weeks ago

“Affordable, efficient, great service. Help carry our lugggages, provided water, recommended things to do. Overall, a great trip there and back!”

Helpful Report

Posted 2 weeks ago

Dear Customer, Thank you for your feedback! It’s great to know our team went the extra mile to assist with luggage, provide water, and offer recommendations. We look forward to assisting you again in the future! Sincerely, GoAlpes team

Posted 2 weeks ago

“We have used this company several times now and always find them reliable, helpful and on time. You even get given a bottle of water per person on each journey, which is a nice touch.”

Helpful Report

Posted 2 weeks ago

Dear Lois, Thank you for your continued trust in our service! We're delighted to hear that you've found us reliable, helpful, and punctual on multiple occasions. We look forward to assisting you again on your future journeys! Sincerely, GoAlpes team

Posted 2 weeks ago

“Everything went great. Driver was there on time, during both ways. Cars were very comfortable and clean. We will definitely use Go Alpes again in the future”

Helpful Report

Posted 2 weeks ago

Dear Amanda, Thank you for your feedback! We're pleased to hear that everything went smoothly and that you appreciated our punctual drivers and comfortable, clean vehicles. We look forward to assisting you again in the future! Sincerely, GoAlpes team

Posted 2 weeks ago

“Very good - drivers on time and buses new and clean. Would definitely recommend”

Helpful Report

Posted 2 weeks ago

Dear Robin, Thank you for your kind words! We’re glad you appreciate the punctuality of our drivers and car cleanness. We look forward to assisting you again in the future! Sincerely, GoAlpes team

Posted 2 weeks ago

“I found Go Alpes 3 years ago after being disappointed by many transfer companies. The service from GA is superb, before I travelled the contact was brilliant, with almost instant responses to my questions. The day of travel was easy and Marta was fabulous as a driver, great sense of humour and very enjoyable company. I needed to change my return date and this was no trouble and even contacted me to advise of road delays that may effect my travel so pick up would be earlier. Filipe was another great driver, some great tunes played and a fabulous sense of humour. All in all. Brilliant and I always recommend to my friends See you next year”

Helpful Report

Posted 2 weeks ago

Dear Kevin, Thank you for your wonderful review! We’re delighted to have earned your trust over the past three years and truly appreciate your kind words about our team. Marta and Filipe will be thrilled to hear your praise! It’s great to know that our communication, flexibility, and attention to detail made your journey smooth and enjoyable. We’re grateful for your recommendations and can’t wait to welcome you back next time! Sincerely, GoAlpes team

Posted 2 weeks ago

“Vlad was one of the best private drivers we have had. He was friendly but not overly talkative. he made sure we were comfortable. He pointed out things of interest along the way. He gave us a couple suggestions about things to do during our stay. Excellent driver even on the mountain switchbacks. Highly recommend!”

Helpful Report

Posted 2 weeks ago

Dear Fay, Thank you for your wonderful feedback! We’re delighted to hear that Vlad provided such a great experience, balancing professionalism with thoughtful recommendations. It’s fantastic to know you felt comfortable and well taken care of, even on the mountain roads. We truly appreciate your recommendation and hope to welcome you again in the future! Sincerely, GoAlpes team

Posted 2 weeks ago

“Driver came on time, both trips they were extremely nice and helpful. cars were clean, specious and new. Highly recommended”

Helpful Report

Posted 3 weeks ago

Dear Ronit, Thank you for your kind words! We’re delighted to hear that your transfers were smooth, and our drivers provided a pleasant and helpful experience. We appreciate your recommendation and look forward to welcoming you again in the future! Sincerely, GoAlpes team

Posted 2 weeks ago

“Great drivers … very professional service!”

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Posted 3 weeks ago

Dear Laura, Thank you for your feedback! We’re glad to hear you had a great experience. We appreciate your support and look forward to serving you again! Sincerely, GoAlpes team

Posted 2 weeks ago

“Great service - our pick up and transfer to the airport went precisely as planned/booked!”

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Posted 3 weeks ago

Dear David, Thank you for your kind feedback! We're glad to hear that your pickup and transfer went exactly as planned. We look forward to assisting you again in the future! Sincerely, GoAlpes team

Posted 3 weeks ago

“Our trip to Val d' Isère was good, nice, safe driver. Our trip from Val on 1 Feb was not as good. We had trouble communicating with the driver. He does not speak English and we don't speak French but he is also deaf? My daughter was sick and we had trouble asking him to pull over. Same for the toilet. The journey was in thick traffic and took 5 hours. He seemed to have no plan to take us to a toilet. We were shouting at hime through the barrier to take us to a toilet. Also, we spent about two hours on very windy mountain roads as he took us over a mountain to avoid the traffic (it didnt help). Because some of the seats were facing backwards, this was an extremely uncomfortable journey. We very nearly missed our flight. The car should have come at 8am or even 7.30am for the 2.40pm flight.”

Helpful Report

Posted 3 weeks ago

Dear Vanessa, Thank you for sharing your feedback regarding your recent trip from Val d’Isère on February 1st. We sincerely apologize for the discomfort and challenges you experienced during your journey. On February 1st, a significant natural event occurred—a rockfall near exit 39 just before Moutiers (https://euroweeklynews.com/2025/02/02/massive-rockfall-blocks-rn90-and-leaves-hundreds-stranded/). This incident led to a complete closure of the road both into and out of the valley for about an hour, followed by restricted traffic through a tunnel with only one lane open in each direction. Given these circumstances, our driver made a prompt decision to take an alternative mountain route to ensure you reached the airport on time. Had he not done so, it’s likely you would have missed your flight, as unfortunately happened to many travelers departing after 10 AM. Regarding the communication difficulties, we understand how challenging it must have been, especially with your daughter feeling unwell. In such scenarios, we encourage passengers to contact our operators via email, WhatsApp, or phone. Our team is always ready to assist and facilitate communication between drivers and passengers. Concerning the departure time, Ideally, we would recommend departures between 5:30 and 6:30 AM to ensure timely arrival at the airport. However, we understand that without prior knowledge of potential delays, many passengers prefer later departure times. We deeply regret the discomfort you endured during the return journey. While natural events are beyond our control, we are committed to improving our services and communication to better assist our passengers in such situations.

Posted 3 weeks ago

“Excellent communication throughout, on time and spacious cab. Stopped for us when we needed and very proactive. During the period of a land slide they kept us up to date and reassured on our transfer home. Thank you to Adrian and Filip, look forward to using you again next year.”

Helpful Report

Posted 3 weeks ago

Dear James, Thank you for your feedback! We’re delighted to hear that our communication, punctuality, and spacious vehicle made your journey smooth and stress-free. It’s great to know that our drivers provided excellent service and kept you well-informed during the unexpected landslide situation. We truly appreciate your trust and look forward to assisting you again! Sincerely, GoAlpes team

Posted 3 weeks ago

“Vlad was rad! Navigated us swiftly through traffic to get to the airport early. And less expensive than any other van service to GVA from Chamonix!”

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Posted 3 weeks ago

Dear Courtney, Thank you for your feedback! We’re glad to hear that Vlad provided a smooth and efficient transfer, getting you to the airport early. It’s great to know you found our service both reliable and cost-effective. We look forward to assisting you again in the future! Sincerely, GoAlpes team

Posted 3 weeks ago

GoAlpes.com is rated 4.9 based on 462 reviews