GoCoop Reviews

4.2 Rating 2,076 Reviews

80 %

of reviewers recommend GoCoop

4.2

Based on 2,076 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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About GoCoop:

GoCoop is India's first national award-winning marketplace which connects artisans, weaver co-operatives and clusters directly with consumers across the world. we enable sustainable livelihoods for artisans by ensuring fair prices to them, and authentic handlooms and crafts to you.

Join us in #CraftingChange together.

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How quickly does GoCoop resolve customer queries?

Helpful Report

(2 months ago)

Greater than 28% of reviewers feedback is GoCoop resolves customer queries in 2 - 3 hours.

Helpful Report

(2 months ago)

92.31%

Industry Average

“ Quality products and service! Loved the shopping experience ❤️ ”

- chaitali sakhare

“ The products are authentic and good. I have purchased quite a few pieces. However, the email system and courier service messes up quite a few times, and erroneous messages reached my mailbox. Thankfully, there is a personal response given to emails sent by me, and the mistakes were corrected on time. Hopefully these glitches will be corrected quickly. ”

- Anonymous

“ Good product and service ”

- Susan Mathew K.

GoCoop Reviews

Customer Service - Good