Gogoprint Singapore Reviews

Name: Gogoprint Singapore
Rating: 3.28

3.3 Rating 92 Reviews

59 %

of reviewers recommend Gogoprint Singapore

Company Reviews

Questions

Metrics

3.3

Based on 92 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours

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Phone:

+6531593042

Email:

info@gogoprint.sg

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Gogoprint Singapore 1 star review on 15th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some flyers after being recommended this website by a friend. I was surprised to see them get delivered early. The price was also very decent. Will use again”

Helpful Report

Posted 6 years ago

“Utter disappointment. Got tricked twice by such a "professional" company. 1) They simply misprint my stickers. Both of the stickers had distinct designs. Simply got a refund afterwards. That is fine, so I gave them a second chance. 2nd time I didn't give a chance for them to trick me. 2) I gave them 3 different resolutions for my bookmark designs. 1000dpi, 600 dpi and 300 dpi. Despite giving them three different DPIs, the artwork is still below 300dpi. So, the support team called me. Tina spoke to me how about the difference between DPI and PPI. So I understand what she wants to portray. So, I did my research on YouTube on how to change the DPI on photoshop. So, I did not do anything wrong. I simply followed the same thing. Guess what, Tina giggled while explaining my thought process. Disrespectful. Afterwards, she called a Malay guy trying to explain the things that Tina had already explained. He explained what DPI is. Come on, I am not that illiterate for me to get a direct translation of "DPI". After both of them convincing me that despite me changing the DPI, it will still be lower than 300 and I will receive NON-PIXELATED bookmarks. I trusted them. Well, I received a pixelated bookmarks. The quality team did not do a perfect job. Disappointed with the customer support and production/quality team. Think twice before buying from GoGoprint SG. Looks can be deceiving. Peace.”

Helpful Report

Posted 6 years ago

Dear Saif, Thank you for taking the same to share your experience with us, We apologize that the latest prints were not up to your expectation and we will do our utmost to rectify this. We have also received your email on this matter and we'll be in touch with you soon to resolve this. best regards, Gogoprint

Posted 6 years ago

“Gogoprint is just a printing platform, they outsource all the order to different company. That's why you wont get the same result everytime you print.”

Helpful Report

Posted 6 years ago

Hi Jessica, That is correct. We are a platform and collaborate very closely with different printing suppliers. Our close working relationship with partners reflects our 100% commitment to delivering high and consistent product quality and making the life of SMEs easier. Could you please share your order number and let us know exactly what went wrong ? That way, we can hopefully correct any mistake and take the appropriate measures to ensure that it doesn't happen again. Kind regards, Gogoprint

Posted 6 years ago

“Today, Gogoprint responded more satisfactorily and will rectify the problems of the letterheads. Thank you very much and we appreciate your actions.”

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Posted 6 years ago

“Very high quality work and easy to collaborate with. Topped-up with before time delivery. Thanks.”

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Posted 6 years ago

“Very efficient! Very quick in responding to artwork & printing. Delivery is very swift and always earlier than selected date & time!”

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Posted 6 years ago

“User-friendly website and prompt service, response and delivery. Thank you Gogoprint!”

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Posted 6 years ago

“Good advise on how to customize own name card. Fast service. Cheap in price and good aftersales follow up.”

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Posted 6 years ago

“Good quality stickers. Will definitely order again! Just that the delivery wasn't on time.”

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Posted 6 years ago

“Fast, good price and quality”

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Posted 6 years ago

“the outcome of the print is nice and prompt delivery too”

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Posted 6 years ago

“Good quality and affordable”

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Posted 6 years ago

“Good customer service with prompt replies. Delivery was fast too. Stickers quality was good. Overall experience is really pleasant :)”

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Posted 6 years ago

“professionally handled. love it”

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Posted 6 years ago

“The website was particularly informative and easy to understand, which made it straightforward and easy to receive what I wanted without needing human intervention. This should be the way forward.”

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Posted 6 years ago

“Even though, was told that the resolution was poor, after printed out, it looks OK. I am satisfied with the service.”

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Posted 6 years ago

“To be honest, most convenient website and service I've seen around in Singapore”

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Posted 6 years ago

“fast and reasonable pricing … convenient too.”

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Posted 6 years ago

“Very easy to use on line ordering with a minimum 5 copies so you can see what the final will look like. The staff are quick to respond with very helpful comments and suggestions to get the book, booklet, pamphlet printed very quickly; they were the fastest and best ( I did use other printers locally and internationally )”

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Posted 6 years ago

“Everything ok”

Helpful Report

Posted 6 years ago

Gogoprint Singapore is rated 3.3 based on 92 reviews