Good Taste Foods Reviews

Name: Good Taste Foods
Address: Portbury Sawmills Industry Est, Marsh Lane, Bristol, Bristol, Bristol
Rating: 4.30

4.3 Rating 104 Reviews

80 %

of reviewers recommend Good Taste Foods

4.3

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Good Taste Foods:

Restaurant-Quality, Award-Winning Meat & Fish delivered to your door. Purchase a recurring subscription or a one-time order. 100% traceable, ethical, and sustainable. Our extensive range of award-winning suppliers includes Buxton Butchers, Buxton & Bird Pies, Mevalco Spanish importers, Wing of St. Mawes, and the experts at Vineyard Productions, who provide a wide range of artisanal wines.

Visit Website

Phone:

01275371317

Email:

info@goodtastefoods.co.uk

Location:

Portbury Sawmills Industry Est, Marsh Lane, Bristol,
Bristol
Bristol
BS200NH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not use this appalling company. They screwed up my Christmas order twice - first time it didn’t arrive at all, second time only half the order was delivered. It took two weeks and several emails / calls to get a response from their Customer Services. They have agreed a partial refund, but now it is middle of February and they still haven’t paid. They keep making up excuses why it hasn’t been paid, but I no longer believe them. Terrible company, do not part with your money to these scammers.”

Helpful Report

Posted 1 year ago

“Not received the prawns I ordered and can't get a refund. Bad company, stay away”

Helpful Report

Posted 1 year ago

“Their food may be good, but their customer relations are dire. I assumed the attached instructions for the pie I ordered were for cook from frozen. Wrong. Inedible and cold. This was worrying so for the beef Wellington I had bought, for our wedding anniversary, I checked the cooking instructions online. Yes, cook from frozen. I followed the instructions for the electric oven. Great pastry but solid meat. I have a fan oven. No instructions. Sad. So because I was the former MD of a local Bristol company I sent a long email to their email address suggesting improvements to the information they provide. No response.”

Helpful Report

Posted 1 year ago

“my first order and my last. 3 different delivery dates. prawns tiny and broken up (I did receive a prompt refund) just cooked the scallops last night for a dinner party, started off the size of a tennis ball but they were just full of water some tiny when defrosted and very uneven I size.”

Helpful Report

Posted 1 year ago

“The quality of the food is as good as usual. I have been buying food from you for more than twenty years via your salesman Steve. When he left the company a telephone conversation with a man assured me that ordering online was better and more efficient. What rubbish this was! My arranged order for 27/09/23 did not arrive. Further promised calls were not returned. A new date was agreed, 30/09/23. Before the delivery date, my order was revised by yourselves despite the items still being available on line and the sea bass being offered free when a certain amount of money was spent. After yet another wasted day waiting for the delivery, it finally arrived by a driver familiar with the area at 5 o'clock as the first one gave up looking for the house. No one has ever failed to find it before! Your service was atrocious despite you stating that it would be even better. Will I buy from you again is very doubtful. I am an extremely disappointed customer.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to provide us with your feedback, Jennifer. We apologise for the issues you experienced and we take this matter very seriously. We understand that your arranged order did not arrive, calls were not returned, and your order was revised without your knowledge. We are very sorry for the poor service you received and would like to make things right. Is there any way we can do that to improve your experience with Good Taste Foods? We truly appreciate you for being a customer and value your feedback. We will contact you directly to discuss further

Posted 1 year ago

“Order was late. Only when I chased the order was I told there was a delay. Confirmation Email for order received a week after order was made and above all Pavlovas a mess in the box. Defo wouldnt recommend”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback, Tina. We really appreciate that you took the time to let us know about your experience with Good Taste Foods. We apologise for the order being late and for the delay in confirmation email, as well as the mess in the packaging of the Pavlovas. When you have time, could you please contact us directly on 01275 371317 or email info@goodtastefoods.co.uk to discuss this matter further. Best Martin

Posted 1 year ago

“Swordfish steaks were excellent, but the delivery in as much as to keeping to the delivery day I asked for was an absolute disgrace. If you want your food to be delivered on the day you asked for them try some other supplier.”

Helpful Report

Posted 1 year ago

“Delivery postponed, then never arrived, no solution or reason was ever given and order was simply cancelled.”

Helpful Report

Posted 2 years ago

Good Taste Foods is rated 4.3 based on 104 reviews