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Goodbye Good Boy Reviews

5.0 Rating 560 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 560 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Goodbye Good Boy 5 star review on 9th January 2025
Emily
Goodbye Good Boy 5 star review on 9th January 2025
Crystal
Goodbye Good Boy 5 star review on 23rd November 2024
Jacqui
Goodbye Good Boy 5 star review on 20th November 2024
Graeme
Goodbye Good Boy 5 star review on 14th November 2024
Crenagh
Goodbye Good Boy 5 star review on 24th October 2024
Anonymous
Goodbye Good Boy 5 star review on 16th October 2024
Steve
130
Anonymous
Anonymous  // 01/01/2019
It is a harrowing and depressing time when your beloved pet comes to the end of their life. Our twelve years with our beloved Indi was drawing to a close all too quickly, and we had to make the difficult decision to let her go and not have her suffer. Goodbye Gold Boy made this difficult time as peaceful and respectful and dignified as possible. We were able to farewell Indi in the calm and security of our own home. The vet made sure it was about us saying goodbye to Indi in the most comfortable way possible. We can not recommend Goodbye Good Boy highly enough,
Goodbye Good Boy 5 star review on 25th September 2023
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Posted 1 year ago
Finding out that Lara, our baby girl, was ill and dying was a terrible shock to our whole family. Our wish for such a sweet soul was a peaceful and easy passing, surrounded by the people that love her. Goodbye good boy, and their beautiful vet Dr. Sandra, were so caring, gentle, and compassionate and did their absolute utmost to make a difficult day as easy to bear as possible. My husband, children, and I are so grateful for the chance we had to be with Lara until the end and the respect that was given to our grief. I would highly recommend the service goodbye good boy provided to anyone that needs it, as they are truly wonderful. Nothing can take away the pain and sadness but there is comfort in going through the process and being there for your bestest friend as they were always there for you ❤️
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Posted 1 year ago
From the very first time I phoned Good Old Boy to having my Digby delivered home I can't praise enough the people and the process. It was a very sad time .Everyone was brilliant , sympathetic and helpful.I cant thank you enough.
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Posted 1 year ago
When the time came to say goodbye to our beautiful Willow after 14 years, I thought it would be relatively simple to arrange a home euthanasia vet. Not so. The first two services I tried to contact were less than great. One didn't return my email or phone call until 3-4 days later, and the other inundated me with a text message and an unsolicited phone call within a minute of me filling in their online quote form - I hadn't even submitted a request when my phone rang. Not what I needed when I was emotional and just trying to figure out what services the company provided. Then I tried Goodbye, Good Boy. What a difference! A timely reply, by email and sms as I requested. Up front and transparent costing, kind and empathetic, and very efficient service from Cassandra in organising for Dr Steven to come to us later that same day. Steven was calm and reassuring and gave Willow a peaceful and painless goodbye. To be honest, I thought that was pretty much were the service would end. I was wrong. The follow up communication from Goodbye Good Boy and their pet cremation service was just as great. We were contacted at each step to ensure our wishes were met, and Willow was returned to us safely. We elected to have Willow's ashes returned to us in a 'plain' tin for scattering, I expected nothing extra. Instead the package included a lovely certificate, a paw print, a clipping of fur and a packet of native seeds to plant in memory. Unexpected touches that were very moving and spoke of the care and love taken. I could not recommend Goodbye Good Boy enough. Thank you for making a really emotionally draining time just that much easier.
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Posted 1 year ago
Goodbye Good Boy made the experience as good as can be, they took good care of our french bulldog puppy Bunny through the whole process. They were very caring and helpful.
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Posted 1 year ago
Would recommend.
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Posted 1 year ago
Thank you for your caring and assistance in navigating a difficult time. I was very thankful that I was able to say goodbye to a beloved pet in my/their own home.
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Posted 1 year ago
From the moment I had to make the heart breaking call to Goodbye Good boy they were so kind and caring. The communication and service from them throughout the entire process was so reassuring. Right from the initial contact, the follow up phone calls and emails and when our beautiful Max was returned to us. The love, care and respect that they showed us has been instrumental in helping us cope with our loss and grief. The vet who came to our house was absolutely amazing, the love and care that she showed towards our beloved Max and the entire family is something I will never forget and will be forever grateful for. Thank you Goodby Good boy, we will be forever grateful for everything you have done for our beloved Max and our family, and we will treasure the fitting memorial you provided for Max. I will treasure the digital print and Max’s pore print forever. Thank you The Laing Family
Goodbye Good Boy 5 star review on 12th August 2023
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Posted 1 year ago
Brilliant company to deal with at an awful time. they were so caring and dealt with everything so quickly that it all seemed so easy and i could just deal with my emotions for my pet instead of worrying about everything else
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Posted 1 year ago
I am so grateful that I chose Goodbye Good Boy. Cassandra was amazing.
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Posted 1 year ago
They were very easy to deal with, the vet who attended was so respectful and understanding, and they were very thoughtful in checking in a few weeks later
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Posted 1 year ago
We are so thankful for the support and compassion provided by all members from Goodbye Good Boy. From our initial phone call to the vets who attended they all made this sad experience a beautiful peaceful send off for our darling little Mario. Everyone was so kind and came on time, even when returning our baby boys ashes to us. There are not enough words to describe the excellent service provided.
Goodbye Good Boy 5 star review on 3rd August 2023 Goodbye Good Boy 5 star review on 3rd August 2023
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Posted 1 year ago
"Goodbye Good Boy" we appreciated everything your service did for us on such short notice. The Vet you sent out to provide the care was amazing and very professional with the after-care likewise. Although this was very hard its for the best as Skippy wasn't in good health at the time. I will be recommending Goodbye Good Boy to anyone because nobody wants to do it at the vets and I'll be using you guys again when the time comes. Thanks again, Regards Andrew.
Goodbye Good Boy 5 star review on 1st August 2023
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Posted 1 year ago
I would like to thank the people from Goodbye Good Boy for the professional and well organised efforts in making Bella’s peaceful journey. Your assistance from the get go, the Vets professional delivery of service and up until I received her ashes are phenomenal. I am very grateful and satisfied with all the works and is so willing to recommend your team to anyone who would require your services and assistance. Once again, thank you!
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Posted 1 year ago
Compassionate and Caring
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Posted 1 year ago
We cant thank the team at Goodbye Good Boy enough. Our beautiful Border Collie Buddy was a member of our family whom we loved very much. We were assisted by Goodbye Good Boy in a kind and gentle way, allowing us to grieve and offering us support through the final part of Buddy's life. The family got to say goodbye at home where Buddy would have wanted to be, while we hugged him and held him. The process gave us closureand we know Buddy felt at peace and loved, we think its the best decision we made to use Goodbye Good Boy to assist us, they are a very special organization with amazing humans who work there. Thank you from the bottom of our hearts.
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Posted 1 year ago
Goodbye good boy helped us through one of the toughest times we have had to deal with in our lives. Letting go of our boy was so hard but with the help of these guys we were able to grieve without stress and have our boy home fast. Thank you so much to the entire team at Goodbye Good Boy
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Posted 1 year ago
Professional and caring service that we felt was tailored to our personal needs. Highly recommend.
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Posted 1 year ago
Everyone was so kind and it was important for us that our cat was at home with us in a gentle environment and without pain, to go from us. Goodbye good boy provide an exceptional service
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Posted 1 year ago
Thank you to the friendly, gentle and amazing team who helped the apple of my eye cross the rainbow bridge. It didn't feel right doing it any other way than in our home together where he was most happy and comfortable. Dr Ingrid was knowledgeable and well versed in her field and was more than happy to step me through the process as needed, especially with all my questions and worries. I trusted her with my boy even though it killed me to let him go. Cassandra who I spoke with on the phone through the booking and payment process was kind and caring and easy to deal with. She made sure I got the date and time I was hoping for as it was an extremely stressful time and every 12 hours was different from the last as my boy was getting more ill. Thank you for this service 🤍 for anyone wondering on the prices - I chose the full cremation memorial one and it was worth every cent. The timber urn and plaque and engravement are just beautiful. Remember you cannot put a price on saying goodbye to your best mate and you have to do it the way that suits you both the most. 🫶
Goodbye Good Boy 5 star review on 7th July 2023
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Posted 1 year ago
Goodbye Good Boy is rated 5.0 based on 560 reviews