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Goodbye Good Boy Reviews

5.0 Rating 554 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 554 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Goodbye Good Boy 5 star review on 23rd November 2024
Jacqui
Goodbye Good Boy 5 star review on 20th November 2024
Graeme
Goodbye Good Boy 5 star review on 14th November 2024
Crenagh
Goodbye Good Boy 5 star review on 24th October 2024
Anonymous
Goodbye Good Boy 5 star review on 16th October 2024
Steve
Goodbye Good Boy 5 star review on 15th October 2024
Bek
Goodbye Good Boy 5 star review on 15th October 2024
Bek
128
Anonymous
Anonymous  // 01/01/2019
We used the service of Goodbye Good Boy, for the passing of our beautiful boy, Chopper. In such a difficult time, Goodbye Good Boy took our baby, and turned him into something so beautiful that we can treasure for the rest of our lives. Thank you so much for your compassion and respect, and for making people’s homes feel whole again.
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Posted 3 years ago
From first contact I was extremely happy with the service I received. It was very sudden that I needed to call upon their services but they fulfilled my needs with the utmost professionalism and compassion.
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Posted 3 years ago
Goodbye Good Boy made one of our family's most difficult decisions - to say goodbye to our silky terrier x bichon frieze, Emerson - bearable. Our little guy quickly grew unwell and it helped immensely to have Stephanie at Goodbye Good Boy walk us through how we could make Emerson's last few days comfortable for him and meaningful for us. All the arrangements were made fuss-free and each person we encountered was sensitive and professional. Huge thanks to the team for walking with us during Emerson's last week and beyond!
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Posted 3 years ago
So glad I chose goodbye good boy as the team was amazing and so understanding.Forever grateful for the compassion and service to entire team. From Caitlin over the phone to the vet being so patient to the collection team to the delivery of his ashes and follow up phone call. Thank you for making a painful experience as least painful as possible.
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Posted 3 years ago
We were so very fortunate to have Goodbye Good Boy at our side on a really difficult day. Our big girl Lucy needed to go to sleep and the care and compassion that was showed to both her and our family was so greatly appreciated. To be able to watch our precious dog go to sleep in her own bed, surrounded by her family, made an incredibly difficult time much easier to endure. She was treated with so much love by the amazing staff and was returned to us so beautifully. We really felt like she was treated with the care and respect that she deserved. We will be forever grateful to Goodbye Good Boy for their efficiency, their compassion and their professionalism. We could not recommend them highly enough. Danielle
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Posted 3 years ago
I am very impressed with your service in this sad time, I will definitely use your service again
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Posted 3 years ago
Very warm experience, helped me through the most difficult times, thanks for everything you provided for me and my pet! Highly recommended.
Goodbye Good Boy 5 star review on 7th August 2021
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Posted 3 years ago
The support and love that my family and I revived was beyond words and helped us through this hard time. Very thoughtful, kind and clearly care about the care of your loved ones
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Posted 3 years ago
Literally couldn't of asked for a better service! All staff were just the right balance of caring and professional. First class service. Well worth the cost for my best mates final farewell. ❤
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Posted 3 years ago
From the first contact till the end was very kind & respectful. We couldn’t have asked for more. We were particularly impressed with the presentation of our beautiful dog’s ashes. Thank you to Goodbye Good Boy. David & Megan Wilkins.
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Posted 3 years ago
From the time of call to returning home ...was 6 days. Brilliant communication, compassionate service provided Eternally grateful ❤❤❤
Goodbye Good Boy 5 star review on 5th August 2021
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Posted 3 years ago
The funeral director at Goodbye Good Boy in Melbourne, Michelle, provided the most respectful care to our little Jesse. Jesse passed away unexpectedly and Michelle was able to offer immeasurable support and kindness to us. She was so understanding and accommodated our every request. Michelle is an exceptionally caring person.
Goodbye Good Boy 5 star review on 3rd August 2021
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Posted 3 years ago
Exceptional service delivered with compassion and caring beyond what was required. They provided a fast pick-up from our residence and did their best to get Hope back to us as soon as possible, all during stressful and challenging COVID times. Will certainly use again and highly recommend to all family and friends.
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Posted 3 years ago
From the first phone call to have my Lily Rasi picked up for a private cremation, to the day Lily Rasi was returned home was absolutely flawless comforting service. Excellent communication to a fine detailed personal touch. The feeling of having lost a dear pet, was and is a very painful time. However I gained trust in your service and the final journey for Lily Rasi concluded with a deep sense of comfort. The artist who drew the portrait captured the beautiful eye expression of our little foxie. The portrait has brought Lily Rasi to life again! Thanks and keep up your excellent service.
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Posted 3 years ago
Goodbye Good Boy were very professional and very sympathetic with our loss. They delivered exactly what they promised, and they even provided us with an extra request that we asked for. They made a very sad loss a little bit brighter for us. Gypsy will always live on in our hearts.
Goodbye Good Boy 4 star review on 27th July 2021
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Posted 3 years ago
GB were so professional and supporting through the passing of our Bruno. They took care of everything for us...and returned Bruno to us in a lovely bow-tied box. Every single person I spoke to through the process was caring and considerate. Thank you so much for all you have done for us and Bruno.
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Posted 3 years ago
From my initial contact when my beloved best friend Sandy passed I knew she'd be in good hands. Very caring, considerate and thoughtful. Definite 5 !! Thanks Ryan 🐾
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Posted 3 years ago
I was extremely impressed in the way Goodbye Good Boy looked after my little girl Millie after her passing. I* was extremely upset as l had only lost my husband earlier in the year than to loose Millie was extremely hard Goodbye Good Boy looked after everything, picking Millie up from my home than returning her ashes to me in a beautiful urn. l would highly recommend Goodbye God Boy to anyone who looses a member of their family as Millie was more than just a dog to me. Thank you Goodebye Good Boy Julie
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Posted 3 years ago
Thank you so much for the service that you provided to me and my family in these circumstances of loosing our beautiful dog kaori The patience that was shown to us to let us grieve and say our good byes was so beautiful and we are all so very greatful Thank you all once again for the compassion and love that was shown to us all.
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Posted 3 years ago
very compasionate. fast service. genuinely care. very supportive for your loss. thank you very much!
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Posted 3 years ago
Goodbye Good Boy is rated 5.0 based on 554 reviews