Goodbye Good Boy Reviews

Name: Goodbye Good Boy
Address: ., ., Victoria
Rating: 4.99

5.0 Rating 560 Reviews

100 %

of reviewers recommend Goodbye Good Boy

5.0

Based on 560 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Goodbye Good Boy 5 star review on 9th January 2025

130

Anonymous

Anonymous // 01/01/2019

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“Exceptional service, very caring and thoughtful”

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Posted 1 year ago

“No one ever wants to use this service but when you do Goodbye Good Boy is an excellent service. The process was very simple and they accommodated all our needs. The vet who came to our home was amazing and paid great attention to our young children (5&7) which I truly appreciated.”

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Posted 1 year ago

“We were very glad that we chose Goodbye Good Boy to manage the final journey of our beloved dog, Obi-Wan. Everyone we had dealt with at Goodbye Good Boy was very accommodating, and showed a lot of empathy and compassion to us. We explained our situation in our first phone call with James and he was able to organise Dr Mel to come on the same day. Dr Mel explained each step of the process to us and gave us plenty of time to spend the last moments with Obi. The whole process was very personal, beautiful and thoughtful. A couple weeks after, Cassandra rang to check in on us and making sure we were ok. It was very thoughtful and we felt very supported. After being gifted 15 years of unconditional love from Obi, the most beautiful gift we could give him was a beautiful send off and we were glad to have Goodbye Good Boy in Obi's final journey.”

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Posted 1 year ago

“When the time comes, this is the best way to deal with a difficult situation. I cannot recommend these guys highly enough.”

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Posted 2 years ago

“Cannot thank Cassandra and Dr Melissa enough for making such a difficult day a calming and peaceful experience. We purchased the extra package for our darling Doris baby and the cremation was a simple process and she was hand delivered back home. We love her beautiful portrait and have hung it in her favourite place to hang out. Cannot recommend Goodbye Good Boy more highly for professionalism and care, worth every cent for your loved fur baby.”

Goodbye Good Boy 5 star review on 10th January 2023

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Posted 2 years ago

“When we had to make the decision to say goodbye to our 16 year old Westie, the team at Goodbye Goodboy could not have been more supportive or empathetic. Dr Melissa was so caring and whilst it was devastating to lose Dougie, she made it a much easier situation to deal with. To anyone facing a pet's demise, I cannot recommend them enough.”

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Posted 2 years ago

“Very understanding and sympathetic. Dealings with Goodbye Good Boy was thankfully easy and they arranged things quickly, all the while making sure we were ok with the timing of things. They also checked in with us a week later. The vet who attended was great giving us time to say goodbye to our beloved Buckley and allowed us time with him afterwards, we weren’t rushed, we were allowed to spend that time with him. I would highly recommend Goodbye Good Boy. Any questions we had were answered in a sensitive way.”

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Posted 2 years ago

“Absolutely amazing service and worth every single cent. We could not have better honoured our old friend. The vet team arrived within 3 hours of our call and fully explained the 3 step process at each stage and made light and friendly conversation. Our darling was then transported in a pastel blanket. The fee included complimentary counselling with a grief specialist, very useful. Every single person and step of the process was gentle, kind and loving. Perfect. Thank you.”

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Posted 2 years ago

“From the start of this experience to the end Goodbye Good Boy were nothing but helpful & supportive. They explained what would happen when the vet came to our home to euthanize our very sick beloved 17 year old Jack Russell Emily and how they would handle her cremation. With one on one communication and a follow up after it was all over with its exceptional. The creation service was quick and the quality of the wooden ashes box it's awesome, the picture they did of Emily was wonderful they captured her so well. Cant thank this company enough total recommend them.”

Goodbye Good Boy 5 star review on 30th December 2022

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Posted 2 years ago

“I have received the highest quality of care, compassion and service from everyone. Thanks for every”

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Posted 2 years ago

“From the hardest phone call to make, Cassandra was very patient and caring, and Dr Melissa's visit was everything I had hoped for being very peaceful and calm, helping my beautiful Maggie off to her forever sleep. Dr Melissa, then so gently and respectfully wrapped her in a soft blanket after we all had our last goodbyes - very grateful for your service at such a difficult heartbreaking time”

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Posted 2 years ago

“I would recommend them to anyone, Dr Tim was amazing”

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Posted 2 years ago

“From initial contact right through to saying Goodbye to our beautiful Max of 15+ years the service was superb. Dr Natalia lead us through the farwell at our own pace in a very private, dignified and respectful way. Such a lovely ending for a truly special member of our family, we would highly recommend Goodbye Good Boy.”

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Posted 2 years ago

“Everyone that I dealt with at Goodbye Goodboy were lovely. Duncan the vet who came to our house, was patient, compasionate and we didnt feel rushed, he gave us lots of time to say goodbye to my beautiful pussycat, Max. Cassandra and Dawn were amazing and Cassandra followed up nicely and in a timely manner. It was hard to pick an urn etc beforehand but understand that their was a process. The only thing that I would have liked the option on was the digital picture. To reduce the overall cost for something that I probably wont use would have been nice as the picture I gave was actually nicer than the picture I got back. A small thing but feedback nevertheless. I would highly recommend Goodbye Goodboy to anyone that loves their pet and wants to say goodbye in the privacy of their own home.”

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Posted 2 years ago

“Amazing, compassionate and caring service from start to finish. Everyone we spoke to really helped through one of our hardest times. We could not recommend them enough. Thanks to everyone involved”

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Posted 2 years ago

“Dawn and Dr Natalia were incredibly compassionate and caring when I had to say goodbye to my beautiful boy Noah recently. They understood how hard my decision was and gently stepped me though everything, and gave me all the time I needed. Noah had a very peaceful death snuggling on my chest and purring right until he went to sleep. Having him die at home in his happy place was the best final thing I could do for him. Thank you Goodbye Good Boy for the important work you do for pets and their families.”

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Posted 2 years ago

“Goodbye Good Boy, thank you for providing a calm and peaceful passing for our beloved boys; first Jiri, then two weeks later, Sarak. Jiri and Sarak brought so much joy, love and dog hair into our lives. We absolutely adored them. It was so sad to have to say goodbye. We are relieved that we chose Goodbye Good Boy. Their organisation, compassion and personable professionalism made a time of deep sadness a little easier for us all. Thank you so much. Catherine & Jin”

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Posted 2 years ago

“Our family's heartbreaking loss was eased considerably by the remarkable attentive care extended to us. Wish to make a special mention of Dr Tom the attending Vet at our home. If ever there was a professional who was gifted for such a task it is him. It is more a calling for him than anything. He was remarkable. His sensitivity knew no bounds. I am recommending an 'exit' such as what we experienced to all my friends, colleagues and family. I would wish to give 50 out of 10 and I am sincere in saying this.”

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Posted 2 years ago

“Excellent organisation, Excellent communication each person I spoke to or meet cared. My Laila went in a peaceful and respectful way, I could not of wanted my Laila to go in any other way.”

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Posted 2 years ago

“Goodbye Good Boy were absolutely amazing. They made me, my family and my best friend feel at ease with what was happening. Jaxson was so calm during the whole process and we were looked after so well, during such a rough time this was truely heart warming and they made us feel like we were important and looked after my little man like he was one of their own. I am so grateful for this service and that we had the option to say goodbye in the comfort of our own home. All staff involved went above and beyond for us and we couldnt be more thankful to them.”

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Posted 2 years ago

Goodbye Good Boy is rated 5.0 based on 560 reviews