Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,316 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,316 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 5 star review on 14th August 2022

Annette Bailey

Goodhood 5 star review on 24th April 2022

Gabriela Liber

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfectly packaged , quick delivery, easy to use website, the best clothing 👌... I'll be back soon 👍”

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Posted 1 year ago

“Smooth process, updated on delivery promptly. Package arrived perfectly.”

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Posted 1 year ago

“Amazingly fast service for online purchases. No problems at all.”

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Posted 1 year ago

“Order came within two days as promised. Been to the store in London and always wanted a purchase and finally got one, and a great bargain! Thanks GoodHood!!”

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Posted 1 year ago

“Excellent price for a good quality product that arrived promptly. Would recommend”

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Posted 1 year ago

“Perfectly done”

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Posted 1 year ago

“Super efficient as always”

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Posted 1 year ago

“Great stock thats nicely curated.”

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Posted 2 years ago

“Very quick turnover from ordering to delivery. Have been shopping, and will continue to be shopping with Goodhood for a long long time 10/10!”

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Posted 2 years ago

“Missed my delivery by DPD so was returned to sender & Goodhood arranged an immediate redelivery at no extra cost! Great customer service 10/10”

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Posted 2 years ago

“Beautiful clothes and excellent service”

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Posted 2 years ago

“Love everything I bought from you so far and your shop in Shoreditch 👍🏼✨”

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Posted 2 years ago

“The best spot for high quality designer goods.”

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Posted 2 years ago

“Always great service 😊”

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Posted 2 years ago

“KIller store”

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Posted 2 years ago

“First time I've bought anything from you and it was a very pleasant experience no hassle no fuss just straight forward and I'm very pleased with my purchase and would buy again”

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Posted 2 years ago

“Great service!”

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Posted 2 years ago

“Bought a bracelet as a Christmas gift, the clasp broke after a few months. I went in store without a receipt and the manager went on the system to find the purchase details and did a swap for a replacement. The original wasn’t in stock, so they gave me the option of two different ones which were more expensive. Don’t think I’d have this kind of experience in many other shops so it’s really nice.”

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Posted 2 years ago

“Fantastic, goods dispatched very quickly and all correct on arrival. Great store and service”

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Posted 2 years ago

“Top notch shop! Excellent customer service 🫶🏼”

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Posted 2 years ago

Goodhood is rated 4.5 based on 2,316 reviews