Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,316 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,316 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 5 star review on 14th August 2022

Annette Bailey

Goodhood 5 star review on 24th April 2022

Gabriela Liber

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service, kept me in the loop with the order .super fast delivery And goods arrived well packaged. Many thanks”

Helpful Report

Posted 1 year ago

“Price is fair, but the best is their customer service. made an error on the delivery address and a quick email to the customer service got the problem resolved within a day. Product arrived extremely well packaged and on time. One problem encountered was manufacturing defects on the incense tray. Customer service again was sympathetic and on point, who proactively wanted to make it right. at the end, settled with a discount due to no more stock available for replacement. I would not hesitate to buy from Goodhood again in the future.”

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Posted 1 year ago

“Excellent service, very efficient and item very well packaged.”

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Posted 1 year ago

“No complaints, easy hassle free service.”

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Posted 1 year ago

“Lovely staff, tasteful selections...”

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Posted 1 year ago

“Item arrived quickly and was exactly as ordered. Good service.”

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Posted 1 year ago

“Very good experience from start to finish.will definitely be ordering in future.”

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Posted 1 year ago

“fast ship, best service”

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Posted 1 year ago

“Goodhood is a unique and wonderful store. There is nowhere else quite like it! It’s always fun and friendly with impeccable service. The curation of goods is superb and the space is beautiful. Highly recommended.”

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Posted 1 year ago

“Great products and great service...Thank you!”

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Posted 1 year ago

“Always on time and expertly packaged.”

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Posted 1 year ago

“I bought a ring for my daughter’s birthday and it arrived quickly and beautifully packaged. Unfortunately it was just too chunky for her small hands so I made a return in store and it was unproblematic and received my refund a week later. Thanks!”

Helpful Report

Posted 1 year ago

“Really happy with the service. Package arrived quickly and packaged spot on. Buying stussy merchandise is very hard at the moment as there is a lot of fake products being sold on sites. This was top quality and a hood price. Would definitely recommend and wish all the success.⁷”

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Posted 1 year ago

“Great range and super fast international delivery”

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Posted 1 year ago

“Very good website to navigate, clothing is exceptional. Had to do a return recently and it went perfectly”

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Posted 1 year ago

“Very nice selection of labels and styles - and their sales are cracking !”

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Posted 1 year ago

“Items arrived the next day”

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Posted 1 year ago

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Posted 1 year ago

“Great service as usual, thank you”

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Posted 1 year ago

“As always, great products and quick delivery.”

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Posted 1 year ago

Goodhood is rated 4.5 based on 2,316 reviews