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Gooseberry Shop Reviews

4.5 Rating 3,292 Reviews
88 %
of reviewers recommend Gooseberry Shop
4.5
Based on 3,292 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 1%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
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Phone:

01159988553

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Fast service and great products!
Helpful Report
Posted 7 years ago
i received my order 2 weeks after ordering on line. I had to leave numerous messenger messages and voice mails which were unanswered before finally speaking to someone who confirmed that my £32 order had not been dealt with! I was assured on 3 occasions that someone would phone me back but did not! I eventually received my order but no apology or explanation as to why it had not been dealt with. Used this company because it was slightly cheaper than my usual Kerastase suppliers but will not be using again. Would rather spend a couple of pounds more and know that i would have a hassle free experience.
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Posted 7 years ago
Ordered on the 2of September and choose 5 working days delivery it's the 16th now and I've still not received my products tried to call and it just goes to message saying email ! Emailed and told delivery today , still no products
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Posted 7 years ago
Fantastic. Can't fault them. Adam is lovely!
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Posted 7 years ago
Fantastic. Can't fault them. Adam is lovely!
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Posted 7 years ago
V Extremely efficient service, excellent value
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Posted 7 years ago
Delivered really quickly.
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Posted 7 years ago
V Extremely efficient service, excellent value
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Posted 7 years ago
Delivered really quickly.
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Posted 7 years ago
Very slow service, no one is available to talk to answer the question. Started using chat room on Friday receive reply on Tuesday. When it say chats are available anytime
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Posted 7 years ago
Very good service, after my parcel arrived late they immediately refunded the postage and were more than helpful in answering my questions. I would definitely use them again.
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Posted 7 years ago
Easy to purchase and arrived quickly
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Posted 7 years ago
Very good service, after my parcel arrived late they immediately refunded the postage and were more than helpful in answering my questions. I would definitely use them again.
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Posted 7 years ago
Easy to purchase and arrived quickly
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Posted 7 years ago
Excellent price and a lovely surprise of a free gift
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Posted 7 years ago
Quick delivery and great price
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Posted 7 years ago
Excellent price and a lovely surprise of a free gift
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Posted 7 years ago
Quick delivery and great price
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Posted 7 years ago
I have ordered from this site many of times. Great prices and great service.
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Posted 7 years ago
Average. The item came in a brown box rattling around. The item looked liked it had been opended. No invoice in the box
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Posted 7 years ago
Gooseberry Shop is rated 4.5 based on 3,292 reviews