Gooseberry Shop Reviews

Name: Gooseberry Shop
Rating: 4.49

4.5 Rating 3,292 Reviews

88 %

of reviewers recommend Gooseberry Shop

4.5

Based on 3,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 1%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

01159988553

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Gooseberry Shop 1 star review on 2nd May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products arrived on time and at a great price. Would buy again and recommend to friends. Thanks.”

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Posted 7 years ago

“The product was at a good price and paid for next day delivery but was delivered 2 days later...not something I complained about as was not in too much of a hurry but if I wanted 48 hr delivery it would have cost me £1.50 not £2.50....”

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Posted 7 years ago

“Product arrived on time well packaged”

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Posted 7 years ago

“Product arrived on time well packaged”

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Posted 7 years ago

“Products arrived on time and at a great price. Would buy again and recommend to friends. Thanks.”

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Posted 7 years ago

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Posted 7 years ago

“I paid £1 extra for my product to arrive early but it came two days late. Quite disappointed as this was my first purchase and I had high hopes.”

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Posted 7 years ago

“Super quick delivery. Nice easy site. Really liked the updates i received to receive my order. Thanks”

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Posted 7 years ago

“Well...to improve their service, Gooseberry could start by sending the correct item! Also, if they have sent the wrong item and receive notification about their error, they might well reply to the request to change the incorrect product instead of ignoring the emails. So I have a product I cannot use (literally, I opened it eventually as I had run out of shampoo and this one makes me itch) and no communication other than one automated response from Gooseberry saying they would look into it. The whole purpose of my online shopping is to buy specific products unavailable in high street stores. I have used one particular shampoo for years as it is the only one that agrees with my skin, so it is very frustrating to have wasted money like this...I have had to buy elsewhere.”

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Posted 7 years ago

“Excellent service Yes would nuy from you again”

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Posted 7 years ago

“Great fast service user friendly and great prices, would definitely use again”

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Posted 7 years ago

“Excellent service Yes would nuy from you again”

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Posted 7 years ago

“Great fast service user friendly and great prices, would definitely use again”

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Posted 7 years ago

“Wrong items delivery, problems to contac with staff, long time waiting for right order”

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Posted 7 years ago

“Excellent Choice of Products and Great prices too. Delivery was quicker than expected so added bonus”

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Posted 7 years ago

“Excellent Choice of Products and Great prices too. Delivery was quicker than expected so added bonus”

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Posted 7 years ago

“Products arrived really promptly, exactly as ordered and delivered by relyable Royal Mail who know where we live - so no concerns about a valuable package being abandoned at the wrong address by an unreliable courier. Will but from them again.”

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Posted 7 years ago

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Posted 7 years ago

“Great quick service”

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Posted 7 years ago

“Great quick service”

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Posted 7 years ago

Gooseberry Shop is rated 4.5 based on 3,292 reviews