Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,936 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choices and perfect delivery. Thank you”

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Posted 2 years ago

Thank you for your feedback!! See you soon :) GB team

Posted 2 years ago

“While the product was great, it was not delivered as promised and I rang 4 days after due delivery only to be told it was still in the warehouse and had not been collected by the courier. The lady was very helpful and said she would get it out immediately for next day delivery. Then a little while later she rang back and said the colour I ordered was out of stock, would I take another colour which I did. But surely I should have been notified a lot earlier. The present arrived the next day as promised by the lady but was one week late and not what I had originally order.”

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Posted 2 years ago

Hi Wendy, Thank you for taking the time to provide us with your feedback. We are so sorry for the back and forth with your recent purchase with us. However, we are pleased to hear the second hamper arrived on time and we hope it was well received & enjoyed! Thank you, GB Team

Posted 2 years ago

“I have used gourmetbaskets a few times, always Great service and fabulous”

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Posted 2 years ago

Thank you for your feedback!!! See you soon :) GB team

Posted 2 years ago

“Only saw a photo as I sent it to Sydney. My daughter-in-law loved it , said it was lovely.”

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Posted 2 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 2 years ago

“Thoroughly surprised my recipient and came so beautifully packaged.”

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Posted 2 years ago

Thank you so much for your feedback! See you soon :)

Posted 2 years ago

“yes they said it was very Boujee and love it”

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Posted 2 years ago

Thank you for your feedback! See you soon :) GB team

Posted 2 years ago

“The basket was beautifully wrapped and delivered. All items were lovely and the client loved them.”

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Posted 2 years ago

Thank you for your feedback, we are thrilled to hear the hamper was well received! See you soon :) GB team

Posted 2 years ago

“Always excellent, this time delivery let down the process sadly. However hard to prevent given the current climate.”

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Posted 2 years ago

Thank you for your feedback!!! We look forward to seeing you soon :) GB team

Posted 2 years ago

“Good options to chose from. Received status notifications of every step. Delivered quickly and promptly. Would definitely use again.”

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Posted 2 years ago

Thank you for your feedback, it means so much to us!! See you soon :) GB team

Posted 2 years ago

“Delivered on date requested. Great looking gift. My daughter loved it.”

Gourmet Basket 5 star review on 20th January 2022

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Posted 3 years ago

Thank you for your feedback & photo!! We are pleased to hear the hamper was enjoyed :) See you soon! GB Team

Posted 2 years ago

“My favourite gourmet basket place to order from. The bundles are perfect for all occasions.”

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Posted 3 years ago

Thank you for your feedback!! See you soon :) GB team

Posted 2 years ago

“Purchasing get well presents for people you work for Is hard. Gourmet baskets made the process so simple and meaningful. They took the admin out of my hands! Couldn’t recommend this platform more!”

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Posted 3 years ago

Thank you for your feedback, it means so much to us!! See you soon :) GB Team

Posted 2 years ago

“I've had fantastic service.”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 2 years ago

“Interstate prompt delivery”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 2 years ago

“Great customer service. Easy to get onto. Very helpful in organizing the hamper for me.”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

“Delivered on time and was appreciated by recipient”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 3 years ago

“Ordered a Xmas hamper for a family member added quite a few extra items but the recipient never received these extra items. Thankfully I asked the recipient to take a photo of his gift hamper to show me what it looked like as the company needed this photo as proof the extra items weren’t received. Their email address failed to work as I sent loads of emails trying to get this sorted but they said they were never received, it took a live chat to fix the problem where I could show the photo whilst chatting. The items were then sent to the recipient. What I didn’t receive from the company is an explanation as to how these got missed in the first place. I’d recommend them for a run of the mill hamper just watch if you add extra items that they do send them and not just pocket the extra cash.”

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Posted 3 years ago

“I rang and spoke to support regarding the gift card message being a collection of farewell wishes. I was told to email them through and then put a note to say I'd email the messages through in the gift card text area on the online order. The gift basket recipient ended up with a gift card that states "I will send an email with messages from the team for Lyla"”

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Posted 3 years ago

“Great selection of items”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

“fantastic service”

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Posted 3 years ago

Thank you for your feedback!

Posted 3 years ago

Gourmet Basket is rated 4.6 based on 6,936 reviews