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Gourmet Basket Reviews

4.6 Rating 7,060 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,255
 Metrics Info
4.6
Based on 7,060 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Usha Sen
Verified Buyer
“Package apparently was delivered but recipient has not received it. Was left in some safe spot. Still under investigation so let’s see what the outcome will be.”
Helpful Report
Posted 2 years ago
Michele Head
Verified Buyer
“The gift basket was a big hit. They absolutely loved it. Brilliant selection!!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy to use the site and change elements in the "basket"”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Wonderful gift for a colleague who needed some pampering following a short stay in hospital.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great to use! love the suggestion feature”
Helpful Report
Posted 2 years ago
Ang Kiezer
Verified Buyer
“Easy to use, great hampers, fast and efficient service. Thank you”
Helpful Report
Posted 2 years ago
Tina Genrich
Verified Buyer
“The order was placed weeks before Valentine’s Day with a requested delivery date of 14/2. I tracked delivery and saw it had arrived in the receivers area however the forwarder advised they wouldn’t deliver it until the following day. The next day the forwarder advised there was no one at home and took the order to the local post office for collection the next day. There was someone home on the day. Very unhappy with the delivery service but also the despatch date entered by GourmetBasket knowing that it takes 2 transit days for delivery.”
Helpful Report
Posted 2 years ago
AMANDA ROMANIC
Verified Buyer
“Love love loved the gift was the response I got from my best friend for her birthday surprise package from GB.”
Gourmet Basket 5 star review on 1st March 2023 Gourmet Basket 5 star review on 1st March 2023
Helpful Report
Posted 2 years ago
Geraldine Largey
Verified Buyer
“Excellent service and beautifully presented.”
Helpful Report
Posted 2 years ago
Mark Patterson
Verified Buyer
“In short it took Gourmet Basket 3 days to make the parcel up and 7 days get it delivered from NSW to Queensland I could have made up the same gift parcel in Perth and mailed it myself by Australia Post to Brisbane in the same time frame it took your company to dispatch and deliver the parcel to the Brisbane address.”
Helpful Report
Posted 2 years ago
David Eggleston
Verified Buyer
“The basket arrived on time, beautifully presented ( I opened it to check).”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I have used Gourmet Basket many times over the last few years. They are extremely reliable with excellent communication. If there have ever been any issues with delivery (which is rare and only ever due to unforeseen and unavoidable circumstances) I have been able to contact someone via email and have even received phone calls to keep me updated with any progress reports regarding delivery. The quality of the products is also top-notch. Will continue to use them going forward.”
Helpful Report
Posted 2 years ago
Jenny Carson
Verified Buyer
“Very helpful customer service. It’s rare these days to get such personalised service but these guys are great. Plus the receiver always loves their basket”
Helpful Report
Posted 2 years ago
Aimee Finch
Verified Buyer
“Fast, efficient and delicious!”
Helpful Report
Posted 2 years ago
Julie Stone
Verified Buyer
“The gift was delivered on time and my friend was thrilled with the hamper contents.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Fast, professional and beautiful product packaging.”
Helpful Report
Posted 2 years ago
GREG MORRIS
Verified Buyer
“Good product delivered promptly. Well received.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The basket was lovely and was delivered on time. The recipient absolutely loved it.”
Helpful Report
Posted 2 years ago
Susanne Kelly
Verified Buyer
“Beautiful presentation, quick delivery Our customer loved this basket”
Helpful Report
Posted 2 years ago
Brad White
Verified Buyer
“Great service. Great product delivered at the requested time.”
Helpful Report
Posted 2 years ago
Gourmet Basket is rated 4.6 based on 7,060 reviews
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