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Gourmet Basket Reviews

4.6 Rating 7,060 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,255
 Metrics Info
4.6
Based on 7,060 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Chelsea Baldwin-Haddon
Verified Buyer
“It was good, got delivered very quickly although some of the products were swapped which was a bit disappointing.”
Helpful Report
Posted 5 years ago
Leslie Sinagra
Verified Buyer
“Great service thank you”
Helpful Report
Posted 5 years ago
Hello Leslie Thank you for your feedback and we are extremely sorry to hear some of your easter eggs arrived in this condition. We have sent you some new Easter eggs as a replacement for these mouldy eggs. If there is anything else we can assist you with please don't hesitate to ask Kind Regards Rachael Customer Service
Posted 5 years ago
Matthew Flannery
Verified Buyer
“The basket was not delivered on the stated date - however I was very very happy with the basket itself and it was presented in a lovely manner.”
Helpful Report
Posted 5 years ago
Birsen Polat
Verified Buyer
“Easy to order, true to their word - recipient absolutely loved their basket”
Helpful Report
Posted 5 years ago
Rachel Taylor
Verified Buyer
“Hamper arrived on time and I loved the breakfast hamper, great idea. Only thing was I ordered extra chocolate almonds, there was no stock so was replaced with licorice, would have liked to be given an option for replacement as the recipients don’t eat licorice so it felt like a waste of money adding an extra.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“My family enjoyed receiving this hamper and as I live in the UK I ordered it for an Easter gift.I would say however, that I thought the delivery charge was excessive as the contents of the hamper was expensive.At least the family enjoyed.”
Helpful Report
Posted 5 years ago
Annette Mook
Verified Buyer
“well my mum cried because it was a surprise for my dadat 87! lovely packaging but some ideas for how to serve the snack component would be good for older people who may not be so up to the tastes. great job. thanks for teh prompt delivery”
Helpful Report
Posted 5 years ago
Heather Farthing
Verified Buyer
“I had no idea if it had been delivered on the day I requested, it would be nice to be informed by you the status”
Helpful Report
Posted 5 years ago
Aurora Sacchetti
Verified Buyer
“The people receiving the gifts were happy with the hampers”
Helpful Report
Posted 5 years ago
Hugh Prior
Verified Buyer
“I ordered and it was delivered on time to the address we gave , The product selection was delivered and appreciated by the recipient”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“It was very good, but I think there probably could have been a little more in it.”
Helpful Report
Posted 5 years ago
Marion Wright
Verified Buyer
“It was beautifully packaged and styled and was useful to have a tracking number.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Basket was well received however it was delivered one day earlier than requested! This is not good when the basket is going to children”
Helpful Report
Posted 5 years ago
Jane Williams
Verified Buyer
“Delivered on time and very impressed with the presentation.”
Helpful Report
Posted 5 years ago
Kelly Graham
Verified Buyer
“My uncle loved the basket when he finally got it. I specifically chose to order from you as you are in the Highlands, which would make delivery quicker and easier than from Sydney. I was surprised and disappointed when it took more than week to get the 20kms from Moss Vale to Robertson and then it was just taken to the post office for him to collect and not delivered to his house as I expected! That said, he told me the hamper was lovely and he would keep your card to use in future.”
Helpful Report
Posted 5 years ago
Angela Nolan
Verified Buyer
“It presented beautifully presented and arrived on time however for the price not great value.”
Helpful Report
Posted 5 years ago
Angela Malek
Verified Buyer
“Looked smaller then what I expected. Receiver liked it. Would be good if a swap can be made on a product.”
Helpful Report
Posted 5 years ago
Rachael Morgan
Verified Buyer
“I was very happy with the ease of ordering and promptness of delivery! One of the Easter bunnies I ordered was not included but I called and was immediately refunded. Overall a very good experience with delicious treats from reputable brands- the recipients were delighted.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Great products with a variety of quality beers.”
Helpful Report
Posted 5 years ago
Jen Hopkins
Verified Buyer
“Great products! My family loved their presents. Only criticism was one item was missing for a week but one can expect delays at this time.”
Helpful Report
Posted 5 years ago
Gourmet Basket is rated 4.6 based on 7,060 reviews
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