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Gourmet Basket Reviews

4.6 Rating 6,985 Reviews

91 %

of reviewers recommend Gourmet Basket

Company Reviews

Product Reviews

4.6

Based on 6,985 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 23rd November 2024

Gourmet Basket 5 star review on 23rd November 2024

Gourmet Basket 5 star review on 23rd November 2024

Gourmet Basket 5 star review on 23rd November 2024

Gourmet Basket 5 star review on 21st November 2024

Gourmet Basket 5 star review on 19th September 2024

Elizabeth Orrell

Gourmet Basket 5 star review on 13th August 2024

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best Christmas present 🎁 thanks for making it so easy cheers Jen”

Helpful Report

(Belrose) - Posted 3 months ago

Hello Jennifer, Thank you for taking the time to leave such a great review! We are thrilled to hear you enjoyed your Gourmet Basket 🎄 Many Thanks, GB Team

Posted 3 months ago

“Very well presented.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello Eileen, Thank you for taking the time to leave a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 3 months ago

“Beautifully presented on arrival and lovely customisable boxes that can fit any palate and any occasion.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello Danielle, Thank you for taking the time to leave such lovely feedback, we really appreciate it!! We are thrilled to hear that you and your recipient enjoyed your Gourmet Basket experience. Many Thanks, GB Team

Posted 3 months ago

“great selection and affordable hampers to choose from. Delivery on time.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello Uri, Thank you so much for taking the time to provide such great feedback, we really appreciate it!! Many Thanks, GB Team

Posted 3 months ago

“Great varity in the basket and on time delivery”

Helpful Report

(Belrose) - Posted 3 months ago

Hello Mawar, Thank you for taking the time to provide such a great 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 3 months ago

“Delivery partner let you down, delivery was left in the foyer - not delivered directly to unit as addressed. Lemons and Limes in a fruit basket wasn't ideal, not something you can consume on either own.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, We are sorry to hear about the disappointment caused by the delivery of this hamper and value your feedback. Unfortunately, our couriers are not given full access to some units/buildings and are instructed to leave at the foyer/reception. Our team sources local produce that is in season for each fruit hamper, this can vary from time to time based on availability. Many Thanks, GB Team

Posted 3 months ago

“Delivery was quick. Love the basket.”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Mel, Thanks for taking the the time to leave such great feedback, we really appreciate it!! Many Thanks, GB Team

Posted 3 months ago

“Exceptional quality and beautifully presented. The customer service was also exceptional. The website was easy to navigate and clear and concise! The presenation of the products were outstanding and made a real impact to the end user! Highly recommend. Can not fault at all and best of all all products were delivered on time as requested! Well done team!”

Helpful Report

(Belrose) - Posted 3 months ago

Hi Lisa, Thank you for taking the time to leave such a fantastic review, we really appreciate it!! We are absolutely thrilled to hear that your experience with our hampers and customer service team was a great one!! We look forward to assisting you with many more occasions in the future. Many Thanks, GB Team Many Thanks, GB Team

Posted 3 months ago

“Gourmet basket put together an exceptional hamper which was presented beautifully. The recipient was overwhelmed by the basket. A truly wonderful customer service experience.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello Anthony, Thank you for taking the time to leave such wonderful feedback, we really appreciate it!! We are thrilled to hear that your recipient loved their Gourmet Basket and our customer service team was able to assist you with this order. Many Thanks, GB Team

Posted 3 months ago

“Very happy with service. The Birthday boy,loved his whisky gift”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you for taking the time to leave a 5-star review, we really appreciate it!! We are delighted to hear that your recipient enjoyed their Whisky. Many Thanks, GB Team

Posted 3 months ago

“PAID FOR EXPRESS DELIVERY AND TOOK OVER A WEEK TO ARRIVE, DAYS AFTER THE RECIPIENTS BIRTHDAY.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you for taking the time to provide your feedback. Unfortunately, this is why we like to be transparent with our customers during checkout to note that these are 'preferred' delivery dates and are not guaranteed as some delays are unforeseen. Apologies for any disappointment this delivery caused you and your recipient. Many thanks, GB Team

Posted 3 months ago

“Great price, prompt delivery, easy to send out a gift to someone.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you for taking the time to provide such great feedback, we really appreciate it!! We are thrilled to hear that you found our website easy to use and hope your recipient enjoyed their Gourmet Basket. Many Thanks, GB Team

Posted 3 months ago

“Great Service and fast delivery.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 3 months ago

“Received this review BUT haven't received our order yet! This follows on issues with ordering them.”

Helpful Report

(Belrose) - Posted 3 months ago

“Website easy to navigate, prompt delivery.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you for taking the time to provide a 5-star review, we really appreciate it!! Many Thanks, GB Team

Posted 3 months ago

“The honey leaked all over the hamper.”

Helpful Report

(Belrose) - Posted 3 months ago

Hello, Thank you for the time to provide your feedback. We understand how disappointing it is that your hamper was not received as we had intended. Our team do their best to ensure every hamper is packed both presentably and protectively for every recipient, however, unfortunately sometimes during transit, we can experience some damaged items when our hampers are not handled with care. Please reach out to our customer service team who will be able to assist in rectifying this matter for you. Many Thanks, GB Team

Posted 3 months ago

“I am amazed at the service. I am in New Zealand and ordered online (yesterday) a gift box for family member in hospital in country NSW, which was delivered to them in less that 24 hours. Thankyou so much. It makes up in a big way for not being able to come and visit them.”

Helpful Report

Posted 3 months ago

Hi Nick, Thank you for taking the time to leave such a fantastic review, we really appreciate it!! We are so happy we were able to assist you and your family during this difficult time. Many Thanks and Well Wishes, GB Team

Posted 3 months ago

“Really enjoyed the food & Drink.”

Helpful Report

(Belrose) - Posted 4 months ago

Hello Honor, Thank you so much for taking the time to provide such great feedback, we really appreciate it!! Many Thanks, GB Team

Posted 4 months ago

“I would recommend Gourmetbasket for any gift. I have used them for birthdays so far and they are such a great surprise. Everyone has loved their baskets and there is such a great range to choose from.”

Helpful Report

(Belrose) - Posted 4 months ago

Hi Narelle, Thank you for taking the time to leave such a great review, we really appreciate it! We are thrilled to hear our wide range of Gourmet Baskets has delivered many birthday surprises. Many Thanks, GB Team

Posted 4 months ago

“The person who received the gift was most appreciative and liked it very much.”

Helpful Report

(Belrose) - Posted 4 months ago

Hello, Thank you for taking the time to provide such fantastic 5-star feedback, we really appreciate it!! Many Thanks, GB Team

Posted 4 months ago

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Gourmet Basket is rated 4.6 based on 6,985 reviews