Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,936 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful products delivered on time.”

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Posted 3 years ago

“The delivery was very late, and the event I was having it sent for passed. There was no communication about the delay other than a generic email about delays in November. I understand there are delays. I would have been unlikely to have ordered the gift if I had known it would take almost a week for delivery”

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Posted 3 years ago

“Absolutely shocking - we ordered and paid for express delivery and the item has not arrived 4 working days after expected delivery!”

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Posted 3 years ago

“Gift Basket was 'New Home Congrats' with added extras. Beautiful products that were well received. Timing of delivery was a day late however.”

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Posted 3 years ago

Thank you for your feedback. We are sorry to hear the hamper arrived slightly later, but we are thrilled to hear it was enjoyed!! See you soon :)

Posted 3 years ago

“easy to order and delivered with care. definately will be ordering in the future.”

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Posted 3 years ago

Thank you for your feedback, it means so much to us!! See you soon :) GB Team

Posted 3 years ago

“Pleasing result.”

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Posted 3 years ago

Thank you for your feedback! See you soon :)

Posted 3 years ago

“My only complaint is that I ordered 2 x Christmas hampers to be delivered on 14/12/21 One was delivered to Melbourne 28/11/21 the other to Perth 3/12/21. I realise AusPost is a bit all over the place but there's not much point in requesting a date if delivery is adrift by 2+ weeks. Delivery times need looking at. Having said that the contents were good quality. Would I use them again probably not.”

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Posted 3 years ago

Thank you for taking the time to provide us with your feedback. We are so sorry to hear your hamper arrived later than expected, but we are so pleased to hear the hampers and goodies inside were enjoyed! See you soon :) GB team

Posted 3 years ago

“So disappointed, I ordered very early to make sure this gift is delivered on time for a 50th birthday. I chose date of delivery and gift arrived 3 days after birthday party , when I rang the lady on the phone was it helpful or showed any interest in my concern/ complaint”

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Posted 3 years ago

“Well as it hasn't been delivered yet , I can't say anything about it”

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Posted 3 years ago

Thank you for providing your feedback. Please know we have looked into your order and can see a preferred delivery date of 14 Dec has been selected - we will dispatch your order in accordance to this selected date. Thank you.

Posted 3 years ago

“My friend loved it and was delivered with a smile”

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Posted 3 years ago

Thank you for your feedback! See you soon :) GB team

Posted 3 years ago

“Delivery was a week too early.”

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Posted 3 years ago

Thank you for your feedback. We are so sorry your hamper arrived slightly earlier then expected, but we hope it was still enjoyed :) Thank you, GB Team

Posted 3 years ago

“My clients and their Team loved the gift. Will definitely order again”

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Posted 3 years ago

Thank you for your feedback, we are so pleased to hear they loved the hamper!! See you soon :) GB team

Posted 3 years ago

“Great selection, a little late on delivery.”

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Posted 3 years ago

Thank you for your feedback! We apologies for the slightly late delivery but pleased the hamper was enjoyed! See you soon :) GB Team

Posted 3 years ago

“a wonderful choice of goodies. Wonderful service”

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Posted 3 years ago

Thank you for your feedback!!! See you soon :) GB Team

Posted 3 years ago

“Very happy with the hamper and the recipient loved it. The only negative was I was told I would be notified when delivery took place and I wasn't notified.”

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Posted 3 years ago

“I purchased the order on the 29th November for Delivery on 1st December. On the 6th the order had not been received. I called to find that it had not even been dispatched. I was offered a refund for the delivery. $14.95. As this gift was time-sensitive I felt that the delivery refund was poor and not appropriate. The staff member stated I'll just refund the card, no discussion. This is poor management for a gift that is over a week delayed.”

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Posted 3 years ago

“Receiver very impressed with quality of items and presentation”

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Posted 3 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB team

Posted 3 years ago

“We ordered 4 hampers for a later date instead received somebody elses hampers at an earlier date. Not good. They do present lovely.”

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Posted 3 years ago

Thank you for taking the time to provide us with your feedback, please know it is important to us and we are so sorry for the mix around with your order! We have looked into your order and can see you have reached out to our customer service department already regarding this matter and they have now rectified the matter. We hope the correct hampers are enjoyed once received & please feel free to reach out to us if we can assist you furhter. Thank you, GB Team

Posted 3 years ago

“Easy to select & order and a helpful pick-up”

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Posted 3 years ago

Thank you for the feedback!! See you soon :) GB team

Posted 3 years ago

“Everyone commented how lovely the presentation of the gifts were.”

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Posted 3 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

Gourmet Basket is rated 4.6 based on 6,936 reviews