Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,970 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipient had never received anything like this before. She was so happy. Thank you”

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Posted 3 years ago

Hi Vicki, Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 3 years ago

“Service is fantastic, and gift are beautiful boxed, just love them.”

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Posted 3 years ago

Hi Susan, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“Excellent service. Arrived on time and recipient loved it.”

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Posted 3 years ago

Hi There, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“A fabulous gift option that has quality items. Great fast, warm efficient personalised service (if contacting to speak to a member of the GB staff).”

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Posted 3 years ago

Hi There, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“The recipient was very pleased with the appearance of the basket and its contents. She thought there was a lot of wasted space within the basket however. And I was unhappy that the gift did not arrive, as requested, on her birthday.”

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Posted 3 years ago

Hi Christine, Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the hamper/delivery service, but we are thrilled they enjoyed the hamper. Thank you, GB Team

Posted 3 years ago

“Fabulous basket of goodies!”

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Posted 3 years ago

Hi There, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“I ordered a white wine, a red wine was delivered so i didn't love that, but the service was fine.”

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Posted 3 years ago

Hi Paula, Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the hamper but we hoped they enjoyed the hamper Thank you, GB Team

Posted 3 years ago

“ICU staff at sunshiine coast were very happy with the gift basket”

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Posted 3 years ago

Hi Josef, Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 3 years ago

“Very happy and delivered on time”

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Posted 3 years ago

Hi Yolanda, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“Love the products and delivered on time”

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Posted 3 years ago

Hi Alexia, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“The girls item delivered was gorgeously presented. However it took almost 3 days to be delivered by StarTrack which was disappointing”

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Posted 3 years ago

Hi Jacki, Thank you for your feedback. We are sorry to hear you were not 110% satisfied with the delivery service, but we are thrilled they enjoyed the hamper. Thank you, GB Team

Posted 3 years ago

“Wejk bvcm ffgb”

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Posted 3 years ago

“The gift was a lovely surprise for a friend. She loved all the goodies and it was well presented.”

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Posted 3 years ago

Hi Sharon, Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 3 years ago

“The basket was a beautiful treat for our daughter, her husband and child whilst in quarantine”

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Posted 3 years ago

Hi Fiona, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“I ordered a hamper for my sons birthday which was on the 18/9/21. I asked for the hamper to be delivered on the 17/9/21. As my son and his family are renovating their home (at the address I stated) and are not living there at this time. My son has an office at the back of this property and was Woking at that address all day. The hamper was not delivered until 18/9/21, however my son left a note on the mailbox stating if Auspost came to give it to the next door neighbours. However Auspost left a card stating that the hamper was taken to Botany post office for pick up. As my sons daycare was placed into lockdown on that weekend, because there was a person there that had contracted COVID, he and his family had to self isolate for 10 days, by that time when he was finally able to pick the hamper up the cheese was ruined and had to be thrown out. Even though I rang and complained about the poor delivery, I felt I gave plenty of time for this hamper to get from Belrose toBotany by Friday 17/9/21. I was told it is stated on your web page regarding no guarantee of delivery at the date stipulated. I will not be ordering again from you and won’t be recommending your hampers. Very disappointing and not satisfactory customer service. Thank you Anne Smith”

Helpful Report

Posted 3 years ago

Hi Anne, Thank you for taking the time to provide us with you feedback. Please know the selected preferred delivery date is a preferred date and is not guaranteed, however we understand it is still disappointing you experienced a slight delay and that the driver did not follow the delivery instructions provided. As for the cheese, please know its a long life cheese and dose not require refrigeration. We have to better assist you next time round. Thank you, GB Team

Posted 3 years ago

“I didn't see it and our son forgot to take a photo but he was delighted.”

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Posted 3 years ago

Hi Liz, Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 3 years ago

“Online ordering was simple, and basket was delivered on the day requested - important as it was a birthday gift. Quality of the hamper was excellent.”

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Posted 3 years ago

Hi there, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“Very efficient, easy and the basket arrived as advertised. Well done.”

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Posted 3 years ago

Hi Martin, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“I was very disappointed that this very expensive basket was not delivered on the due date. I wont uswe you again.”

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Posted 3 years ago

Hi There, Thank you for taking the time to provide us with you feedback. Please know the selected preferred delivery date is a preferred date and is not guaranteed, however we understand it is still disappointing you experienced a slight delay. We hope the hamper was still enjoyed. Thank you GB Team,

Posted 3 years ago

“We ordered crystal verve to be sent south of Sydney as a wedding present. We were pleasantly surprised that it arrived two days before the wedding. And i believe it was greatly appreciated.”

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Posted 3 years ago

Hi There, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

Gourmet Basket is rated 4.6 based on 6,970 reviews