Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,060 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 23rd November 2024

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Gourmet Basket 5 star review on 21st November 2024

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Gourmet Basket 5 star review on 19th September 2024

Elizabeth Orrell

Gourmet Basket 5 star review on 13th August 2024

BRONWYN Kerr

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They loved the gift basket, booked on a friday late and still came on wednesday after a public holiday so very happy.... really love the gift!”

Helpful Report

Posted 3 years ago

Hi there, Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“Delivered on time and as described. Very happily received. Thank you.”

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Posted 3 years ago

Hi Kirsty, Thank you for your feedback, it means so much to us!! See you soon :) GB Team

Posted 3 years ago

“Basket was delivered on my granddaughters birthday which you weren’t 100% sure you could do due to COVID! Thank you so much!”

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Posted 3 years ago

Hi There, Thank you so much for your feedback. We are so happy to hear the hamper arrived on time, for your granddaughter's birthday ! Look forward to seeing you soon :) GB Team

Posted 3 years ago

“Ordered from UK for Sydney delivery. Recipients said they were delighted with the gift. Easy to use ordering and able to add additional items with ease. Only reason I’ve not given 5* is because I can’t verify the quality of the goods”

Helpful Report

Posted 3 years ago

Hi There, Thank you for your feedback! We are so pleased to hear you enjoyed your experience with us and that the recipients enjoyed the hamper too!! Look forward to seeing you soon :) GB Team

Posted 3 years ago

“Recipient was impressed with the presentation of the hamper and the quality of the items included”

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Posted 3 years ago

Hi There, Thank you so much for your feedback! We are so happy to hear the recipient loved the hamper and all the goodies inside :) See you soon! GB Team

Posted 3 years ago

“Recipients both loved their pampering baskets , especially considering the Melbourne CoVid lockdown.”

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Posted 3 years ago

Hi Chris, Thank you for your feedback! We are so happy to hear they loved the hampers and that it brought them some joy during the lockdown period. Look forward to seeing you soon :) GB Team

Posted 3 years ago

“Very good 👍”

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Posted 3 years ago

Hi There, Thank you for your feedback!! See you soon :) GB Team

Posted 3 years ago

“The gift was received however it didn’t require a signature even though the website said it would. Tracking information was very misleading. The gift itself was great. My boyfriend loved it.”

Helpful Report

Posted 3 years ago

Hi Crystal, Thank you for reaching out to us. Please know we have messaged you privately about your recent order with us. Thank you, GB Team

Posted 3 years ago

“The phone order service is excellent, and Natasha is most helpful. My most recent order was placed June 1st, 2 days prior to the desired delivery date, which I emphasised was essential to the purpose of the gift (an anniversary present). While Natasha assured me that the gift should arrive on the required day (June 3rd) - some hiccup in the process led to the gift being delivered on June 2nd - one day EARLY!!!!!!! Disappointing!”

Helpful Report

Posted 3 years ago

Hi Brian, Thank you for your feedback! We are sorry to hear the hamper arrived slightly early! While we do try our best to meet the selected delivery date, this date is not guaranteed. With this said, we are happy you found the customer service excellent! We hope to see you again. GB Team

Posted 3 years ago

“The ordering process and delivery updates were very good. We can not comment on whether the actual content was to our friends liking, but we did get some good comments and warm sentiment. Delivery was efficient and we appreciated the timely delivery. Overall a very good experience and we would use the service another time.”

Helpful Report

Posted 3 years ago

Hi There! Thank you for your feedback, it means so much to us! We are so happy to hear you enjoyed your experience with us and we look forward to seeing you soon :) GB Team

Posted 3 years ago

“on time, good variety”

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Posted 3 years ago

Hi There, Thank you so much for your feedback! See you soon :) GB Team

Posted 3 years ago

“helpful staff on phone as website was not allowing me option to add to basket. therefore had to call for assistance.”

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Posted 3 years ago

Hi Lisa, Thank you for your feedback! We are sorry to hear you experienced some technical difficulties, but we are so pleased to hear you enjoyed your overall experience with us. See you soon :) GB Team

Posted 3 years ago

“Recipient lived the gift, would have been good if it was delivered on the requested date.”

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Posted 3 years ago

Hi There, Thank you for your feedback. We are sorry that delivery didn't occur as per your preferred delivery date, but we hope you enjoyed the overall experience with us! Hope to see you again :) GB Team

Posted 3 years ago

“Could have been fancier presentation”

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Posted 3 years ago

Hi Emma, Thank you for your feedback, it's important to us! We are sorry to hear you were not 110% satisfied with the presentation, but we hope you enjoyed the overall experience. Hope to see you again! GB Team :)

Posted 3 years ago

“Great fast service and item as described”

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Posted 3 years ago

Hi There, Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“Customer was very pleased”

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Posted 3 years ago

Hi Helen, Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 3 years ago

“Easy ordering online & delivery occurred on the date I requested. Very happy.”

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Posted 3 years ago

Hi Jenny, Thank you for your feedback! We are so happy to hear you enjoyed your experience with us and we look forward to seeing you soon :) GB Team

Posted 3 years ago

“She got my gift at the right time and moment! The services are exceptional”

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Posted 3 years ago

Hi Kruger, Thank you so much for your feedback! We are so very pleased to hear you enjoyed your experience with us :) See you soon! GB Team

Posted 3 years ago

“Ghhghg y hyhh”

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Posted 3 years ago

“Overall the service was very good but I marked it down to Good as it arrived a day late.”

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Posted 3 years ago

Hi There, Thank you so much for your feedback. We are sorry the hamper arrived a day late, but we are happy to hear you enjoyed your overall experience with us! See you soon :) GB Team

Posted 3 years ago

Gourmet Basket is rated 4.6 based on 7,060 reviews