Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,971 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,971 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A beautifully presented basket.”

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Posted 3 years ago

Hi Belinda, Thank you so much for your feedback! See you soon :) GB Team

Posted 3 years ago

“Have used Gourmet Basket twice now and both recipients have been thrilled with their gifts. I like that you can add to the standard baskets. Also the customer service is exceptional.”

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Posted 3 years ago

“Sorry guys - ordered $700 gifts and they are not delivered, called customer service and no follow up. Really disappointed in your business....”

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Posted 3 years ago

Hi Julian, Thank you for taking the time to provide us with you feedback. Please know we have messaged you separately regarding your order/review. Thank you, GB Team

Posted 3 years ago

“Yaya LOVED her basket and having a large selection of goodies to select from to make it personalised - why wouldn't she! Thanks :)”

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Posted 3 years ago

“My daughter in law absolutely loved the hamper”

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Posted 3 years ago

“It was a pleasure dealing with gourmet basket. Their communication was fast and quick.”

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Posted 3 years ago

“excellent basket the recipient was over the moon on receiving it”

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Posted 3 years ago

“I was very disappointed with the lack of communication with this service. There was a strike with the delivery service which I understand is out of their control however I felt they could have sent an email to make their customers aware that any baskets organised for a specific date would not be delivered. Sadly my mother was left locked down in her house and without her hamper on her birthday. When I brought this to their attention they sent me a copy of the terms and conditions without an empathy or understanding. Then when I brought this to their attention they did not reply. This is the first communication I have received since and it has almost been a month.”

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Posted 3 years ago

“Love the packaging and the updates. Very reliable.”

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Posted 3 years ago

“The service and communication was excellent, thanks.”

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Posted 3 years ago

“Living in New Zealand I didn't see the Gift Basket, but my daughter in Australia was delighted with it and thank you for delivering on herBirthday Cheers Eunice Fitness”

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Posted 3 years ago

“Classy , useful , exquisite!! 10/10”

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Posted 3 years ago

“A bit pricey but delivered on time. Thank you”

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Posted 3 years ago

“The basket was an excellent gift for a person who has everything and is difficult to buy a gift for.”

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Posted 3 years ago

“Bought the hamper for my son and daughter in law. Arrived on time. The said they are loving all the goodies. Said the wine was really nice. I bought the deluxe gourmet hamper.”

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Posted 3 years ago

“Order still haven't arrived. And I know it is not Gourmet Basket's fault, but sending this email when order has not arrived, is just silly.”

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Posted 3 years ago

Hi Dina, Thank you for taking the time to provide us with you feedback. We can see you have reached out to our team regarding your recent order, and they are working with the courier company to try and rectify the matter. We understand it is disappointing you are experiencing a delay with the arrival of your hamper; however, we hope it's enjoyed once received. Thank you, GB Team

Posted 3 years ago

“My recipient was very pleased and it arrived on time so I was very pleased too. Well done”

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Posted 3 years ago

“A beautiful gift , thank you for your prompt service as living overseas it hard to chose gifts for families and friends but you have many choices available on your site which makes the job a little easier . Though I wonder if it would be possible to able a posy of flowers to the order if required ?”

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Posted 3 years ago

“VERY HAPPY WITH THE SERVICE, WOULD RECOMMEND TO EVERYONE....VERY FAST AND SURRFICENT.....THANKYOU SO MUCH, MY NEPHEW WAS SO HAPPY WITH THE BASKET.”

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Posted 3 years ago

“My friend loved everything in the basket”

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Posted 3 years ago

Gourmet Basket is rated 4.6 based on 6,971 reviews