Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,294 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,294 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recipient delighted with the beautiful box of goodies. Thank you for a speedy delivery to WA”

Helpful Report

Posted 2 years ago

“For my daughters birthday she was very impressed (no easy feat these days!) beautifully shipped. Thank you.”

Helpful Report

Posted 2 years ago

“It was well received!”

Helpful Report

Posted 2 years ago

“The fruit was damaged Strawberries damaged Mango was soft and opened it was mush Maggie beer damaged Kiwi fruit damaged I didn't return it as was a Thank you present very disappointing when I saw it”

Helpful Report

Posted 2 years ago

“The chocolate Box Hamper was given to a friend who is recovering from surgery. They really appreciated the gesture and the contents of the hamper.”

Helpful Report

Posted 2 years ago

“Due to a technical glitch, my order wasn’t processed completely. I had a call from an extremely helpful staff member who ensured that the order was successfully completed and answered all my questions. Wonderful customer service and the recipient was extremely happy with the quality of the box they received.”

Helpful Report

Posted 2 years ago

“Excellent communication of the status of the order.”

Helpful Report

Posted 2 years ago

“They were very happy with the Gift”

Helpful Report

Posted 2 years ago

“I bought this as a wedding anniversary for my daughter and son- in- law. The basket was beautifully packaged with lots of yummy treats.”

Helpful Report

Posted 2 years ago

“My sister loved her birthday present this year! The hamper was a real surprise! Living faraway and in a remote town with few shopping options, it's always a connundrum to find something unique and special to give loved ones for birthdays. This is the first time I tried a gift hamper and I loved the fact that I could customise it to the items I knew my sister would enjoy most. Good quality products and beautifully packaged. The online process is easy to navigate and there is a number to call if you have any questions about things you're not sure of. The tracking system is reliable and really good. Once the order was put in, the rest flowed easily. Delivery was effective. Overall it was a great experiene and one I will definitely be happy to use again. Only thing I would add is if there an be more variety of items to choose from for the hampers, which I'm guessing will happen over time :)”

Helpful Report

Posted 2 years ago

“Got this for a friend and she really liked it”

Helpful Report

Posted 2 years ago

“My sister loved it. I loved the service. Speed of delivery and high quality of goods.”

Helpful Report

Posted 2 years ago

“Website was easy to navigate and pickup process was streamlined thank you”

Helpful Report

Posted 2 years ago

“I rate Gourmet Baskets as the ABSOLUTE BEST after arranging Birthday Gift & Thank You Hampers over many years, to be sent by other 5 Star Online Vendors. My experience with GB is EXCELLENT Customer Service. the same with their prices & perfect on time delivery. I doubt there will ever be need for any future return/refund. The GB Team have recently provided my special friend, Sir Andrew Woods with the PERFECT GIFT. The company is EXTREMELY PROFESSIONAL in all areas & enormously appreciated by a customer & recipients with high standards.”

Helpful Report

Posted 2 years ago

“The basket recipients were overwhelmed by the contents of their gourmet basket Once again the gift arrived right on time and was just a perfect surprise.”

Helpful Report

Posted 2 years ago

“I have elderly relatives interstate, a gourmet basket is a real treat for them full of goodies they could/would not buy themselves. Like blowing a kiss full of flavour!”

Helpful Report

Posted 2 years ago

“great products, service and super prompt delivery thanks”

Helpful Report

Posted 2 years ago

“the recipients were very happy with the quality and content! Personally, I was very impressed with the service and the updates re delivery. Will recommend to my friends and relatives.”

Helpful Report

Posted 2 years ago

“Easy to use”

Helpful Report

Posted 2 years ago

“Thank you my daughter loved her basket, would have liked more cheese options as additions”

Helpful Report

Posted 2 years ago

Gourmet Basket is rated 4.6 based on 7,294 reviews