GrabAGun.com Reviews

Name: GrabAGun.com
Rating: 2.21

2.2 Rating 114 Reviews

30 %

of reviewers recommend GrabAGun.com

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Metrics

2.2

Based on 114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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GrabAGun.com 1 star review on 10th October 2022

Joe Getz

GrabAGun.com 1 star review on 19th July 2022

Terry

GrabAGun.com 5 star review on 12th June 2020

David S.

Anonymous

Anonymous // 01/01/2019

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“It's been 10 days since I placed an order for a Timney trigger, I placed another trigger in my shopping cart because I never received an order confirmation, finally 4 days later I did. So I gave them the benefit of the doubt due to CV 19 etc.. ordered two magazines the second trigger was still in the cart, didn't notice. Hit submit. oh no! That was 8pm last night, called 9am in the morning and I get the, " we are sorry we cannot cancel" now I have to pay 15% and a restocking fee. Still haven't even received the first trigger. Thanks alot!!”

Helpful Report

Posted 4 years ago

“Helpful staff and fast shipping”

Helpful Report

Posted 4 years ago

“I ordered a gun in May. No emails, no phone call, no notifications AT ALL! The place that received my gun had NO IDEA who it was for. July 15th now and I have my gun ONLY BECAUSE I called to find out what was going on. DO NOT order from these unprofessional people. There is NO standard for customer service after theY HAVE YOUR MONEY! Buy else where!”

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Posted 4 years ago

“I live in the San Antonio area and just purchased a shotgun from them. I couldn’t find what I wanted locally and they had one. I have done biz with them in the past and they seemed to treat their. Customers pretty well, but this time was pretty poor. When we opened the box at my FFL dealer, we noticed that there were only 2 magazines present instead of the 3 that were supposed to be included. I went ahead and picked up the gun believing that they would do the right thing and get me the missing magazine. No way.... I spoke with a Guy by the name of Christian at GAG. His reply was that they don’t open the boxes when they get firearms in and other than giving me the phone number of the US Distributor for my shotgun I was on my own. He also told me that once I took possession of a firearm from them it was ineligible for return. Hey, I’ve called and emailed the distributor with no reply so far. I’m not holding my breath. I’m a big boy and I’ll live and learn on this one, but watch these guys....they are not at all concerned with the customer.”

Helpful Report

Posted 4 years ago

“Ordered a Panzer Arms BP12. Ordered on a Wednesday. Sent a contact question. Milo answered promptly. They sent it when they said they would. During all this covid mess, they got me the gun from Texas to NC, from time from order to receipt was 6 days. Fast turn around. Completely satisfied with the service and promptness. Good pricing, prompt courteos sevirce, and gun came clean and undamaged. I will definitely do business with them again”

Helpful Report

Posted 4 years ago

“Ordered a Panzer Arms BP12. Ordered on a Wednesday. Sent a contact question. Milo answered promptly. They sent it when they said they would. During all this covid mess, they got me the gun from Texas to NC, from time from order to receipt was 6 days. Fast turn around. Completely satisfied with the service and promptness. The gun was clean and undamaged. The price was good too! I will definitely do business with them again.”

Helpful Report

Posted 4 years ago

“I ordered a magazine for my XDm 45 and not only was the price very fair, handling and shipping were handled in a very timely manner and grabagun even notified me when delivery had been confirmed. I won't hesitate to order from them in the future. Very satisfied.”

Helpful Report

Posted 4 years ago

“My sales representative, Hannah, helped me quickly resolve a problem on my account and get my order back on track. Good products and good prices.”

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Posted 4 years ago

“Hannah was truly excellent!! She not only found the mount for my rifle, but she found a better scope than the one I was going to buy for the same price!! I have nothing but good things to say about Grab A Gun!! Thanks!!”

Helpful Report

Posted 4 years ago

“Amazing customer service, fast shipping and even better prices!”

Helpful Report

Posted 4 years ago

“I ordered the Mossberg 930 Combo Black 12 GA 24" / 28" Barrels 4Rd and an extra Mossberg 93030 930XBL 12 24 FR barrel and a TacStar Magazine Extension total $837.00 and I specifically asked the associate if these barrels were ported and he assured me that they were and said he even matched them through the Mossberg site. Well I received my order and to my disappointment they were not. After calling and speaking to two people one the assistant manager (they said) at Grab a Gun I was basically told "Oh well" there is nothing we can do about it even though it was there mistake on my $837.00 order. The assistant manager wouldn't even offer me any compensation for the mistake on my $837.00 order all he did was say there is nothing I can do and stayed silent and said ok. I would never do businesses with Grab a Gun again and I advise anyone else be not to and if you do be careful on what you order you may not get what you ordered.”

Helpful Report

Posted 5 years ago

“Terrible Customer service. Why don't items come in original packaging?”

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Posted 6 years ago

“Great selection, great prices, love the design of their website, great shipping and service”

Helpful Report

Posted 6 years ago

“great selection of firearms from where to choose at below average prices. i will buy again from them.”

Helpful Report

Posted 7 years ago

“I found GarbaGun a few years back looking around the internet to see where I could get the bast price on a gun I wanted. I found GrabaGun and have never looked back, I have purchased 2 Weatherby Vanguard rifles from them, and by the way they even have a finance company that will set you right up with your gun and a good cheap payment plan, and you get the gun even before you make your 1st payment. I have purchased both my Weatherbys from them this way, and at the best price around, many dollars below anyone else, and the shipping was less than $8 dollars on each shipped to the FFL dealer of my choice. My last purchase was a Remington 700 Ultimate muzzleloader and I got it cheaper from them than anyone in Virginia would even talk about much less sell it. Paid cash for this and had it in about 6 days from the day I paid for it, and still less than $8 dollars for shipping . I have it in my head that I needa 6.5-300 Weatherby Weathermark and they have it for the best price around anywhere so I will again go back to this outstand firearms dealer. GrabaGun also sells pistols, scopes and other items that we all must have so give them a good look, you will not be sorry, I know I have been totally satisfied and will continue to buy there as long as my wife doesn't kill me for spending so much money on boytoys that we all "need" so badly...”

Helpful Report

Posted 7 years ago

GrabAGun.com is rated 2.2 based on 114 reviews