GRADE MOBILE Reviews

Name: GRADE MOBILE
Rating: 4.51

4.5 Rating 2,382 Reviews

89 %

of reviewers recommend GRADE MOBILE

4.5

Based on 2,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 303 4949

Email:

Sales@GradeMobile.co.uk

Location:

Shearway Business Park
Folkestone

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GRADE MOBILE 1 star review on 21st October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still awaiting payment of £122 for order that was booked in December 2020. After chasing, received email 2021-03-09 stating that they were now processing payment. Still waiting.”

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Posted 3 years ago

“Locked phone the first time and wrong colour the second,bad customer service”

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Posted 3 years ago

“Sold me a failing iPhone X. Had it professionally looked at by apple and a good thing too. Grade mobile tried to claim I had broken the screen and should pay for its repair where the apple report stated failing screen and failing Face ID (and stated it was a manufacturing issue from a 3rd party screen) which would need a whole new unit. Massive Scam. Stay away”

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Posted 3 years ago

“Quality as described”

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Posted 3 years ago

“Great product, fast delivery, highflying recommended 💯”

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Posted 3 years ago

“First time using this company ,phone was excellent,and delivery very fast , would recommend and will buy from again”

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Posted 3 years ago

“Excellent phone and fantastic delivery service”

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Posted 3 years ago

“Ordered an iphone se for my daughter. It cams with a charger and in very good condition. It makes my daughter very happy. Thank you grade mobile.”

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Posted 3 years ago

“Like highway bandits, avoid this company at all costs. They will take you're money and send you broken products its a scam.”

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Posted 3 years ago

“Very poor phone screen didn’t work very well and battery didn’t hold its charge not happy at all !”

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Posted 3 years ago

“Very poor customer service. The grade A phone arrived very quickly but was in horrendous condition. The returns process is very easy but waited over 10 days for a refund. Don’t bother to call customer services. They don’t answer. They replied to emails after 48 hours. Shame really as the buying process was simple and fast. Fair prices if you actually get what you paid for. ”

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Posted 3 years ago

“I would differently recommend Grade Mobile to family and friends, my daughter is over the moon with her new phone.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Really quick in delivering the phone and phone is in excellent condtion”

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Posted 3 years ago

“Amazing service from start to finish, received the device the next day after ordering by courier, it was in immaculate condition and looked brand new, all in working order. Have had a very positive experience and will definitely use them in the future..”

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Posted 3 years ago

“The phone was perfectly fine with minor scratches”

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Posted 3 years ago

“The battery life is not good what so ever”

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Posted 3 years ago

“The phone was in a good condition and I was so happy”

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Posted 3 years ago

“Great product”

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Posted 3 years ago

“Happy with the product and service. Would recommend this provider.”

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Posted 3 years ago

GRADE MOBILE is rated 4.5 based on 2,382 reviews