Green Flag Reviews

2.1 Rating 282 Reviews

27 %

of reviewers recommend Green Flag

Company Reviews

Questions

Metrics

2.1

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.1 out of 5

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How quickly does Green Flag resolve customer queries?

Helpful Report

(4 days ago)

Greater than 51% of reviewers feedback is Green Flag resolves customer queries within an hour.

Helpful Report

(4 days ago)

74.60%

Industry Average

“ I was very happy with the customer service provided by the technician called Dale I had a flat tyre on Acklam rd Thornaby-on-Tees, he was vey good at keeping me informed before he arrived ,a very pleasant lad , he was very organised , and efficient , arrived exactly when he said he would , I was very pleased with the service 10 out of 10 ”

- Anonymous

“ I just want thank Green Flag for their very prompt service today , I had a call back within minutes to see if I could sort the issue out by one of the technicians taking me through how to fix the problem, couldn’t be resolved so advised would send someone out , text message came through straight away advising will be by 16. ”

- Gill

“ I carnt thank them enough very professional service. ”

- Margaret Donnell

Green Flag Reviews

Customer Service - Good