Green Motion Reviews

2.3 Rating 895 Reviews

32 %

of reviewers recommend Green Motion

Company Reviews

Questions

Metrics

2.3

Based on 895 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Green Motion deliver? Does Green Motion deliver on time? How is accuracy and good condition of items delivered by Green Motion?

Returns

How is Green Motion returns process?

Customer Service

How can I contact Green Motion? How quickly does Green Motion resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Green Motion.

Visit Website

How quickly does Green Motion resolve customer queries?

Helpful Report

(1 week ago)

Greater than 40% of reviewers feedback is Green Motion takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

75.34%

Industry Average

“ My rental experience in September 2022 with Green Motion at Heathrow was overall excellent. Customer service on pick-up and return was quick, friendly and helpful and there were no issues with payment, deposits, etc. I would definitely recommend GM and will use them again. ”

- Steve

“ Excellent service! I suggest to everyone, who flies trough Bergamo airport and needs some car rental. Baiba ”

- Anonymous

“ Likewise take pictures of the car before you leave…would I use them again? Most definitely when comparing with other hire firms and particularly on price and friendly service which was 10/10. ”

- Guarin from Jersey

Green Motion Reviews

Customer Service - Good