“Im a new start up in the catering industry and have been researching supplies for sometime. I came across Greenpak and I am very pleased. All stock is present and the quality is good and reasonably priced. I will be making these my supplier in the future”
“Never used Greenpak, but I must say their price, delivery and product was very impressive and when my son and wife have used this batch up , I'll definitely be ordering some more. Because they love Cadburys Instant Chocolate, which weight reasons they both limit to two a week.”
“Greenpak gave the wrong address to the delivery company, so l did not receive the food container. I rang the delivery company and the address from your company was wrong. I tried ringing your company but got to a died end. It was a disaster and had to drive to Costco the following morning to buy a replacement which was bigger than the size l need but had no choice. Due to that, the food got to the function extremely late. Now l managed to collect the delivery two days later from a nearby neighbour five doors away due to your mistake. I am very disappointed, now l have containers of no use to me thanks to you company.”
Dear Hilda,
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the subsequent delays, however we can only dispatch the goods to where it is stated on the order. If you are not in at the point of delivery DPD are able to deliver to a neighbour. We understand how frustrating it can be when expectations are not met, and we appreciate you taking the time to raise your concerns.
If you require further assistance, please do not hesitate to reach out to our customer service team.
Thank you for your understanding.
Warm regards,
Team Greenpak
Thank you so much for the amazing review, Holly! We're thrilled to hear that you find our prices great and our website easy to navigate. It's fantastic to know that our next day delivery keeps you coming back for your packaging needs.
Warm regards,
Team Greenpak
Thank you so much for the wonderful review, Julie! We're delighted to hear that you experienced great service and found our products to be excellent.
Warm regards,
Team Greenpak
Thank you so much for your wonderful feedback, Suzi! We're absolutely thrilled to hear you found our service brilliant. Your support means the world to us!
Warm regards,
Team Greenpak
English
