Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent & very kind customer service! Many thanks for your A1 service today, regarding an order "I'd" made a mistake with! It was so good of you to offer to send another card at no cost & keep the wrongly ordered card, that's amazingly good treatment. I can't thank you enough, kind regards Lisa Brenner.”

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Posted 2 years ago

“I have been ordering cards from Greeting Card Universe for close to two years now and have been 100% happy with every card I've ordered. One exception, though, was a card that had a crimped edge. I contacted Customer Service right away and received a reply within a short time saying that they would be more than happy to send a replacement free of charge. I am a very pleased customer.”

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Posted 2 years ago

“Excellent quality cards with tons of selections! You can personalize the inside too, which is nice. Prices are reasonable & there’s always a discount or sale available. Customer service very friendly & helpful as well. Website pretty easy to navigate. You won’t be disappointed with these cards.”

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Posted 2 years ago

“Very affordable prices, beautiful Hawaiian cards, shipped quickly 😀”

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Posted 2 years ago

“I ordered a card for our Daughter ( pet sympathy card ) and wanted to upload a photo - I was having problems and went on live chat with Taylor who re sized the photo I sent her and when I was still unable to upload to the card - kindly added it for me after I had placed my order : card arrived and thanks so much for the help”

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Posted 2 years ago

“I’ve ordered from GCU several times. The cards are great and unique and always arrive quickly well packaged. I recently had an issue with a delivery. Customer Service responded quickly and courteously with an easy solution, showing concern for my needs. Highly recommend GCU!”

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Posted 2 years ago

“There was a mistake in my address after my order was placed. It was immediately corrected when I contacted Greeting Card Universe. Great customer service!”

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Posted 2 years ago

“Wonderful card choices and great customer service!”

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Posted 2 years ago

“The one who responded to my question certainly went over the top for me. I gratefully appreciate his/her kind assistance!”

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Posted 2 years ago

“This is the second time that I have place an order with Greeting Card Universe. I questioned what appeared to be a double billing and informed the company immediately. I was contacted in less than 24 hours and the answers provided were excellent. No double billing took place - it was just the way it was on my statement. I will continue to use this company for any future card needs and also will be giving the address to others. The cards I have ordered are personalized and I am looking forward to receiving them soon.”

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Posted 2 years ago

“Greeting cards are wonderful with good prices. Customer service is excellent. I received my answer in less than an hour.”

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Posted 2 years ago

“I can recommend Greeting Card Universe both for the quality of the cards, which are reasonably priced, and for the excellent customer service.”

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Posted 2 years ago

“They were the only place I could find a “golden” Birthday card. So pleased I was able to personalize it as well.”

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Posted 2 years ago

“The cards are the best in any selections of cards, the service is excellent!!!”

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Posted 2 years ago

“Cards are great but arrived too late to send ☹️”

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Posted 2 years ago

“Dear Folks Just wanted to let you know how much you are appreciated. I love your selection of beautiful cards and it makes me proud to send your cards to anyone. Your shipping and customer service are the very best I have seen in a long time. Many thanks Linda Dudley”

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Posted 2 years ago

“I was able to customise my lovely greetings card with font, font colour, select my own wording, colour and size of font and most importantly could add date of birthday and recipients name. The package arrived safely and quickly. Be careful in checking the number of cards you ordered.”

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Posted 2 years ago

“The value is wonderful, the cards are beautiful and personalizing them is a nice feature.”

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Posted 2 years ago

“Delivery on time great quality ,Would highly recommended them to all my friends Michael”

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Posted 2 years ago

“Cards are always beautiful. Service is fantastic. E-mail response to my inquiry was within hours.”

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Posted 2 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews