Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for Rosh Hashanah cards over the past few weeks and found little appeal. Several days AFTER the holiday had passed, I received an email suggesting I select a card for this year. When I pointed out the stupidity of the timing, I got a reply saying essentially "well last year you ordered cards on September 6th". This ignores the fact that the holiday varies from year to year. The second reply was that you have an automated/algorithm that sends out useless reminders that are this useless. Does anyone understand how insulting that is to a customer?”

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Posted 3 years ago

“Excellent as always. Thank you for an excellent choice, accuracy and fast delivery! Blythe Daly”

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Posted 3 years ago

“I love the fact that I can basically word my own cards. Love this company.”

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Posted 3 years ago

“I needed to change the mailing date & It was accomplished. Thank, I love this site, it has made my life much easier to keep up with events..”

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Posted 3 years ago

“Thank you, Taylor, for your great customer service. I love GCU cards.”

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Posted 3 years ago

“customer service is EXCELLENT...prompt, thorough, and very efficient...so easy to clarify questions or problems with orders”

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Posted 3 years ago

“Satisfied!! Excellent customer service Keep it up guys”

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Posted 3 years ago

“Very good product. Answered all my concerns in a friendly professional manner. I received my order today and it turned out beautifully. I will definitely be doing future business with your company.”

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Posted 3 years ago

“If you can't find the cards you want from this company, you won't find them anywhere. The quality and price is unbeatable. I've always found exactly what I'm looking for, and I've never been disappointed. Customer service is also top-notch!”

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Posted 3 years ago

“Beautiful cards- great service”

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Posted 3 years ago

“The personalized card for our grandson’s Bar Mitzvah arrived on time and in perfect condition. It was beautifully crafted and will become a treasured memento.”

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Posted 3 years ago

“Such a wonderful selection of cards, & always wonderful service. Thanks so much.”

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Posted 3 years ago

“I love the cards I purchase...especially being able to add a comment or two to many greeting inside the cards. On my last order, I noticed a mistake in my address (my fault) after receiving confirmation of the order. I promptly emailed to have it corrected before the order was mailed. It was corrected immediately!”

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Posted 3 years ago

“5 stars! Very pleased with cards, customer service and shipping!”

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Posted 3 years ago

“Great customer service!!! Beautiful cards!! Love the way you can personalize the cards!!”

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Posted 3 years ago

“I would have given 5 stars if the card had not gone missing. Although my original card did not arrive I was very impressed that my complaint was dealt with immediately and a replacement card was sent. The recipient's loved the card, the price was very reasonable and the service I received was excellent.”

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Posted 3 years ago

“Amazing, fantastic, absolutely splendid company. Had a little hitch but sorted out thoroughly and satisfactorily. I would definitely buy from them again and would recommend to anyone. Thanks a million.”

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Posted 3 years ago

“I love everything about this company! The card selection is terrific with many personalized options, prices are great, delivery time is fabulous and packaged beautifully, and when I have made a mistake with my order they have always been able to make the correction. Customer service is THE BEST!!!”

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Posted 3 years ago

“Just ordered three cards, and they came so quickly. All the cards I ordered from this company are terrific. You can forget you’re welcome and say anything you want. It’s really terrific when you can’t get out. Their Customer service is also wonderful.”

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Posted 3 years ago

“Everything about this company is 5 Stars - Excellent in selection, price, offers, delivery and customer service! I've never wanted to return anything, but am sure Greeting Card Universe excels at that also.”

Helpful Report

Posted 3 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews