Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,106 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing inventory of cards that we can personalize to have a unique card for each of our recipients! The price is right, and the speedy mail service of Greeting Card Universe means we don't even need to order cards very much in advance to have them arrive on time. Now I buy all my cards here.”

Helpful Report

Posted 4 years ago

“If you need cards or a specific card, they have them. I love how I can personalize them too. Fast shipping and great customer service if you have questions. Have been and will continue to buy from them.”

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Posted 4 years ago

“The variety of cards is superior. I have found cards on this site that no one else has. Customer Service is very helpful. An incredible value and will mail them, too! Can't be beat!!”

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Posted 4 years ago

“There is not another card company that has the cards you do. I am so happy with the ones I have purchased. All I have to do is tell the card company what I am looking for example: Has anyone seen the card for a boy becoming a teenager it is not in any stores but I found it in their cards. Please check out their cards you will never shop any where else.”

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Posted 4 years ago

“There was a delay in postal delivery so they sent another order priority mail. Good customer service. Nice, good quality cards.”

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Posted 4 years ago

“Very impressive. Fast service and excellent communication.”

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Posted 4 years ago

“Excellent website enabling informed choice of cards onlne. Cards mailed immediately and received as fast as 1st class Royal Mail could possibly achieve. Card quality perfect, price much lower than any high street retailer could offer for the same quality. Very secure packaging of cards. Email confirmation of order sent straighht away. Will certainly use Greeting Card Universe in the future.”

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Posted 4 years ago

“Fabulous customer service! Agreed to change my order after it had been submitted with an error on my part.”

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Posted 4 years ago

“I almost always find just the right card at Greeting Card Universe. I have favorites for birthdays and anniversaries... but I always browse the new cards!! Lately, I have appreciated the COVID-related cards... perfect for cheering up seniors who are staying-in-place alone. And, when I mess up an order, Customer Service has ALWAYS cheerfully fixed things. This is a great company!!!”

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Posted 4 years ago

“So far I have found selecting, personalising, editing and paying for all the cards I required very easy. If all the cards arrive at their destinations in time for the various birthdays I will be very pleased, but if some don't I know it will not be the fault of Greeting Card Universe but the postal/courier service being upset during this Pandemic.”

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Posted 4 years ago

“On the whole pleased with cards but unfortunately one never arrived. I have had a refund very promptly. Excellent service.”

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Posted 4 years ago

“Original card lost in the mayhem of current happenings - new one sent and rceived in time for birthday - well done - excellent service”

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Posted 4 years ago

“I am delighted to be able to get these unique cards at reasonable prices and in good time.”

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Posted 4 years ago

“Never disappointed. Ordered personalized cards for various occasions and they have always arrived on time. Definitely will order more in the future.”

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Posted 4 years ago

“Perfect card outstanding service”

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Posted 4 years ago

“I originally gave this company only a single star. The reason was I ordered a birthday card for my wife and I paid extra to have it sent as quickly as possible. A couple of weeks later I received an e-mail from this company asking me how I liked my card. I sent back a "nastygram" telling them what I thought about their company as I had not yet received the card. A couple of days later I received back an e-mail (not a "nastygram"). They advised they had sent the card out some time earlier. They asked me to confirm my mail address, etc. ---the mail address was correct. Why the card never arrived I will probably never know. I would normally have rated this company with five stars but they lost a star because they did not check nearly soon enough to ensure I had receive the card, especially when I had paid extra to have the card delivered as soon as possible. The card arrived today and the quality of the card was excellent.”

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Posted 4 years ago

“Very pleased with all the cards I have ordered and all appeared to have been delivered in time. Will continue to use this company in the future.”

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Posted 4 years ago

“great personalized cards”

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Posted 4 years ago

“Always a pleasure Great customer service never have to worry if you get stumped when creating your own card”

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Posted 4 years ago

“These are by far the best cards on the planet. Cards for every kind of occasion. Quality, beautiful cards, awesome customer service and quick delivery.”

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Posted 4 years ago

Greeting Card Universe is rated 4.8 based on 1,106 reviews