Groomers World Reviews

Name: Groomers World
Address: Unit 11 Sunflag Business Park, Durham, County Durham
Rating: 4.75

4.8 Rating 613 Reviews

93 %

of reviewers recommend Groomers World

4.8

Based on 613 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and speedy delivery.”

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Posted 10 months ago

“Goods delivered promptly and any issue was dealt with efficiently; would highly recommend”

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Posted 10 months ago

“Great quality products and they arrived very quickly. I love that you do not charge extra for postage. I several of the designer dog fragrances and I would highly recommend!”

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Posted 10 months ago

“Easy to order. Nice quick delivery, it was a large item so took 2 days. Just what you want.”

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Posted 11 months ago

“Better price than other sites I looked at and great delivery time.”

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Posted 11 months ago

“Fantastic company! Used their products for years. Their customer service is superb also.”

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Posted 11 months ago

“Fast delivery and excellent product and price. Thank you”

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Posted 11 months ago

“I bought a replacement tubing for a dog drier. Unfortunately due to my drier being a very old model the tubing was the wrong size. An email was answered on a Sunday and the return was very easy with the refund occurring promptly. Good service”

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Posted 11 months ago

“Second order from Groomers world, prompt delivery, good quality items and affordable prices!”

Groomers World 5 star review on 10th January 2024

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Posted 11 months ago

“Very good delivery time , good communication throughout but found it tricky when trying to access spare parts online .”

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Posted 11 months ago

“I have purchased quite a few items recently as this site is competitively priced compared to others. All products have been dispatched swiftly and efficiently with regular updates on delivery…as a dog grooming business this fast delivery is paramount. I highly recommend Groomers world for both professionals and pet owners for the variety of products and prices. Definitely 5 star service!”

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Posted 11 months ago

“Always find the products to be of high quality for a fraction of the price. Great customer service also 🤩”

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Posted 11 months ago

“Does the job”

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Posted 11 months ago

“Ordered a KM Cordless Animal Clipper on 02/01/24 which was dispatched the next day. A tracking number was supplied for Royal Mail 48hr delivery. After 10 days, it still hadn't arrived and tracking showed it was at Manchester MC. I contacted Groomers world to which they had a web chat with Royal Mail who advised that if its not arrived by the 13th, then its considered lost. I waited and still no movement from Manchester MC. I emailed Groomers World to either ask for a replacement or a refund. A replacement was despatched but this time, it never went via Manchester, but came from Tyne MC straight to Sheffield MC and then delivered a day after. I've since used the clipper and its excellent, easy to use and fast. So apart from the delivery issue which was due to Royal Mail, all in all, a good purchase.”

Groomers World 5 star review on 8th January 2024

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Posted 11 months ago

“Cheapest £ I could find for this product, no extra charge for p&p either. Prompt efficient service, thanks guys!”

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Posted 11 months ago

“Good quality items, speedy delivery, safely packaged.”

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Posted 11 months ago

“Website wasn’t the easiest to manage, I ended up with two H frames so will have to return one of them! I hope it doesn’t cost me.”

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Posted 11 months ago

“Products are of great quality, great value…. Love receiving my goods from Groomers World … would highly recommend this company. Will continue to use them”

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Posted 11 months ago

“Quick service, well packaged.”

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Posted 11 months ago

“Fantastic customer service as always and my delivery arrived 2 days early as well so double bonus thank you”

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Posted 11 months ago

Groomers World is rated 4.8 based on 613 reviews