Groomers World Reviews

Name: Groomers World
Address: Unit 11 Sunflag Business Park, Durham, County Durham
Rating: 4.75

4.8 Rating 613 Reviews

93 %

of reviewers recommend Groomers World

4.8

Based on 613 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Write Your review

Tell us how Groomers World made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered a couple of large items from here, delivery is always quick, which is ideal when you have a busy salon. I would order from here again. Their products are very good value for money.”

Helpful Report

Posted 1 year ago

“I ordered last Saturday lunch time and was told it would be 2-5 days it’s now Friday and no delivery”

Helpful Report

Posted 1 year ago

“Excellent product and superfast delivery. couldn't believe how fast it arrived. 100% recommend this company.”

Helpful Report

Posted 1 year ago

“Very fast delivery, fantastic and helpful customer service.”

Helpful Report

Posted 1 year ago

“Great variety of high quality products”

Helpful Report

Posted 1 year ago

“Scissors are very good quality for the price, arrived quickly and packaged well.”

Helpful Report

Posted 1 year ago

“Great service! I ordered an Aeolus Nebula dryer for a great price in the Black Friday sale. It was dispatched the same day & arrived with me the following day. The dryer is amazing & service was so quick, will definitely be ordering again.”

Helpful Report

Posted 1 year ago

“I’ve bought Rosaline curved scissors for my daughter for Christmas so hoping they’re ok as the packaging wasn’t very sturdy ? Just a bag with abit of bubble wrap for a very expensive pair of scissors? The plastic surrounding the scissors was all broken so hoping they’ve been damaged in transit?!”

Helpful Report

Posted 1 year ago

“Amazing and good quality products. Really reasonable on price compared to other retailers.”

Helpful Report

Posted 1 year ago

“Product is great, however, I anticipated it coming in a protective case, not just a cardboard box. It did not state there was no carry case so I now have to try to find one, which is not easy. Disappointed about that but too much trouble to send back and order elsewhere - where I could have it with a box at the same price so not as good value as it seemed. Clearly stated on package to be handed to recipient and not left, but it was left by front door even though I was in, doorbell was not rung even, I just found it when I went out.”

Helpful Report

Posted 1 year ago

“Groomers world, is very easy to use and so far they have delivered what I have ordered on time and in good condition, the quality of the goods are very good. I will continue to use them as my go-to dog grooming products. very happy with the service so far.”

Helpful Report

Posted 1 year ago

“Very disappointed as haven’t received my order have asked for a refund but have had no response”

Helpful Report

Posted 1 year ago

Hello Nicola, We are sorry you did not receive your parcel in a timely manner. I can confirm that your parcel was lost by the Royal Mail and you were refunded by us once we had this confirmed by our team. Our team have replied to all your emails along with the last email confirming your refund. If you have not received these emails they may be in your junk folder. Thank you Groomers World

Posted 1 year ago

“Found just what I needed at good prices! I've just taken on grooming my standard poodle myself as he's hard work for a salon with behavioural issues I wanted to work through, so being able to afford good products at a good price is a life saver.”

Helpful Report

Posted 1 year ago

“Ordered coconut and honey. Good price and arrived quickly. Smell is quite subtle but lovely.”

Helpful Report

Posted 1 year ago

“Very efficient service”

Helpful Report

Posted 1 year ago

“Excellent prices and service.”

Helpful Report

Posted 1 year ago

“Ordered and sent out brilliant, the royal mail was a joke got it two days late as it was sent to Leatherhead HQ rather Warrington HQ and their site on the update where about the parcel is.. not exactly spot on... But I can't fault groomers world.”

Helpful Report

Posted 1 year ago

“Lovely bandanas, will try out the devider at work tomorrow. Fast service”

Helpful Report

Posted 1 year ago

“Great product, and arrived quickly. But did not include a invoice.”

Helpful Report

Posted 1 year ago

Hello, All invoices are sent automatically upon purchase. If you did not receive your invoice please check your junk folder or contact our team on info@groomersworld.co.uk Thank you Groomers World

Posted 1 year ago

“Amazing service! Couldn't find a decent pair of curved thinners, until now! Such a fast delivery I honestly couldn't believe how fast my items arrived! Will deffiently be using as much or if more than christies direct”

Helpful Report

Posted 1 year ago

Groomers World is rated 4.8 based on 613 reviews