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Groupon Reviews

2.0 Rating 1,151 Reviews
23 %
of reviewers recommend Groupon
2.0
Based on 1,151 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 26%
Accurate And Undamaged Orders
Greater than 56%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Groupon 5 star review on 29th June 2024
ABEBE TSEGAYE
Groupon 1 star review on 21st November 2023
Mike H.
Groupon 1 star review on 11th May 2023
Kim T
Groupon 1 star review on 9th May 2023
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
Groupon 1 star review on 5th July 2022
Anonymous
33
Anonymous
Anonymous  // 01/01/2019
Good value products an wonderful customer service
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Posted 7 years ago
There is so many offers and deals, such a gd site.
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Posted 7 years ago
Have made 2 purchase from group on. Good prices, quick delivery. Only issue is there is a lot on offer and when you look at item and return to the main list you lose where you are and have start from the beginning. V frustrating!!
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Posted 7 years ago
Their prices are very good and the delivery is also prompt and as promised
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Posted 7 years ago
chirpy chirpy cheep cheep
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Posted 7 years ago
Wish I'd noticed the surcharges in the small print. It's more than doubled the cost of the deal. Have to say I'm feeling a bit ripped off. My only choice was to pay up or lose the voucher.
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Posted 7 years ago
items from groupon came very fast, website very easy to use and make payment items are as stated, very good value for money
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Posted 7 years ago
I have purchased quite a few goods in groupon and most of them have been good value for money but the best items are the hotel deals they're super & have had a few wonderful breaks away because of them.
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Posted 7 years ago
Good priced deals with any issues you may have
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Posted 7 years ago
Fast service
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Posted 7 years ago
Very cheap super fast delivery service, I would advise anyone to check Groupon prices before buying from other sites or stores.
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Posted 7 years ago
I was having a problem with downloading a wowcher. on line help was excellent and very efficient
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Posted 7 years ago
Variety of offers posted.
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Posted 7 years ago
I bought a Groupon "local deal" for a store that's a national chain. By the time I tried to use it, I found it was only usable in 2 locations, 3,000 miles away from me. It's true the page I bought it from listed those two locations, showing them on a map, but I presumed the map was showing just that area for some reason, and any store in the chain would accept the Groupon. The Groupon page even included a link to the chain's website, which had a "find local store" option which listed stores near me. I wasted at least an hour of my time figuring out my coupon was useless after going to two local chains who didn't know anything about the Groupon, so didn't honor it. When I emailed Groupon about this, we went back and forth many times -- their first 3 or 4 replies did not refer to any specific details in my email at all, but just gave generic "we can't issue refunds" language. When someone did finally answer my specific question, they didn't acknowledge the misleading nature of the sales page, and didn't offer any explanation as to why I should have been shown a "local services" deal that was not usable in my area. They refuse to budge, I wasted my time and had to pay more for the services I needed because of that wasted time, and I still have a Groupon I cannot use. Be VERY CAREFUL when dealing with this company, they seem to have little regard for their customers. When even a small effort to make things right would have been appreciated, I got NOTHING.
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Posted 7 years ago
Great honest company to deal have a problem customer will fix very happy long term customer
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Posted 7 years ago
I buy a lot from groupon mainly things for myself, sometimes the stuff i purchase may take awhile to get to me but its worth it for the price to be honest and so far everything's been good I have no complaints, thanks for the cheap deals.
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Posted 7 years ago
I PLACED AN ORDER WITH THEM ON 2-1-2017, THE DAY I BOUGHT MY GROUPON. AS OF THIS DATE MARCH 22, 2017, I HAVE NOT RECEIVED MY ORDER AND WHEN I EMAIL THE COMPANY THEY WILL NOT RESPOND!!!!!!!!! NO PRODUCT AND NO REASON AS TO WHY AND NO RETURN OF MY MONEY!!!! NOTHING BUT BAD NEWS HERE!!!!!!! IF YOU WANT TO THROW YOUR MONEY AWAY USE THEM!!!!!!!!!!!!
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Posted 7 years ago
Just bought a magnetic posture support top and it fell apart while I was putting it on, utter rubbish!!!
Groupon 1 star review on 21st March 2017
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Posted 7 years ago
Don't buy anything from these people if you haven't got a printer. If you need to send any item back the only way you can is to print off a returns slip. If you haven't got a printer your fucked
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Posted 8 years ago
made an appointment for 2 o'clock they called me the day before to confirm which i did, i show up at 1:50 the receptionist told me that they'r just finishing up with a client and would be with me shortly at 2:35 still nothing i got up and started walking away and the receptionist goes 'would u like to book another day' really i don't think so! to everyone reading this take a few more minutes researching and spend your money somewhere else where they don't have the habit of overbooking!
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Posted 8 years ago
Groupon is rated 2.0 based on 1,151 reviews