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GSFCarParts.com Reviews

4.5 Rating 54,858 Reviews
88 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
2,507
 Metrics Info
4.5
Based on 54,858 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
D Barbera
Verified Buyer
“The battery was delivered by Evri with the package upside down. Only a retarded person could do so!”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“The parts arrived next day no problem. I contacted GSF about the June15 promotion, as when I added the discount code it said it wasn't applicacble and it ended on the 6th, it was the 6th. As I needed the parts, I purchased them but have still not heard back from GSF.”
Helpful Report
Posted 10 months ago
L Aldrich
Verified Buyer
“Battery was delivered having leaked a lot of acid from it.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Swiftly delivered but the brake pads I have received are very old as they were made in 2017 ! They arrived in a tatty box and seems like old stock. 👎🏻”
Helpful Report
Posted 10 months ago
D McMillan
Verified Buyer
“Excellent product. While you have the correct address on your email you put the wrong address on the package. I had to collect it myself.”
Helpful Report
Posted 10 months ago
M Clarkson
Verified Buyer
“Website easy to use pop number plate in parts required come up, unfortunately 1 of the parts wasn’t right but other than that quick delivery I’m hoping easy return”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“As expected service”
Helpful Report
Posted 10 months ago
T Woodhams
Verified Buyer
“When I ordered my battery online it said delivery would be on a Tuesday. I took the day off work and nothing. I went on live chat and they said it would be the following day, I rushed home from work, still no delivery. It turned up on Thursday. I know there was a bank Holiday but don't show delivery dates when it won't be delivered.”
Helpful Report
Posted 10 months ago
M BIENVENU
Verified Buyer
“Online prices are good, don't go to the store, I went to the Hastings store the member of staff was rude and tried to charge me ÂŁ68 for oil and filter which I purchased online and had it delivered for ÂŁ48, I will never go to the store again but I will use gsf online”
Helpful Report
Posted 11 months ago
Z Ackroyd
Verified Buyer
“Unfortunately the battery I ordered was delivered on it's side, even so clearly marked this way up. Some of the battery fluid leaked out over the packaging. I have since managed to use it so no need to get a replacement, but you should ask the couriers to be more careful with batteries.”
Helpful Report
Posted 11 months ago
S Singh
Verified Buyer
“Sent to wrong address”
Helpful Report
Posted 11 months ago
K Gani
Verified Buyer
“Happy with the product however the Evri postal service is really slow. Took 5 days to arrive.”
Helpful Report
Posted 11 months ago
R Sadek
Verified Buyer
“I bought battery to deliver to my home was waiting 5 days and coming. After then I cancelled it. If I was know the deliver will be with Evri I didn't buy it.”
Helpful Report
Posted 11 months ago
N Holland
Verified Buyer
“I ordered some brake pads.i plainly used my full address with online ordering but the delivery note didn't state my house name and that was by the supplier.when phoning first was told I had to phone evri to amend.i then rethought and phoned again and the chap refunded my card and told me the pads were available over the counter locally.i had phoned evri but to date haven't received reply.customer service eh?!!”
Helpful Report
Posted 11 months ago
D White
Verified Buyer
“So far I assume battery is ok but I don’t know as Evri the delivery people are completely useless - shoukd been delivered Wednesday- said would ok email so I waited on- no show then got email saying try Thursday - I was in gate open - again no show no explanation- then again Friday said coming 7-9pm waited in - again no bloody show!! 3 times no show - Saturday it finally gets delivered but no warning lucky someone there- I am away gotta see if battery ok once home. Please don’t use Evri they useless..”
Helpful Report
Posted 11 months ago
G Burt
Verified Buyer
“Battery arrived well packaged and in one piece. Unfortunatley the delivery didn't live up to expectation. I wasn't in a hurry so decided on the 2-3 day delivery, even over a B/Hol weekend, I expected a slight delay, however due to the shipping description and the courier used, it seemed to fall apart arriving nearly a week after order. In short, the website says "Car batteries will be sent via a specialist courier" in this case the battery was sent via Evri and registered as 10kg in weight where in fact it was over 20kg in weight. This resulted in the self employed Evri drivers who will only take up to 17kg in weight per parcel, refusing to deliver. Therefore another delay until the parcel was re-routed whilst Evri passed the battery to another courior who would provide the service.”
Helpful Report
Posted 11 months ago
R LANCASTER
Verified Buyer
“Apart from plugs and oil filter you don't seem to have parts for my Mazda 323f.”
Helpful Report
Posted 11 months ago
A Griffiths
Verified Buyer
“Delivery within time but 1 item was missing (set of Brake Pads) Phoned the online support on the following Monday, they agreed with no quibble to replace or refund. To save them the time and money I said I have the refund - not realising I would lose my ÂŁ10 discount as the total fell below the ÂŁ80 then. So I won't be offering to do that again and not likely to use the online purchasing again - I must admit I thought initially it was the local GSF doing the delivery - in fact it's from a central warehouse and couriered by an independant company.”
Helpful Report
Posted 1 year ago
D Hale
Verified Buyer
“The order process was easy and dispatched quickly. The box for the light however was in pieces and fortunately the plastic parts not broken or scratched. Not well packaged to prevent Royal Mail’s abuse of parcels.”
Helpful Report
Posted 1 year ago
N Patterson
Verified Buyer
“Disc and pads good quality and good price but delivery time poor ordered Monday night arrived Saturday”
Helpful Report
Posted 1 year ago
GSFCarParts.com is rated 4.5 based on 54,858 reviews
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