GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.48

4.5 Rating 54,820 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 54,820 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 5th April 2025

A Little

GSFCarParts.com 5 star review on 10th February 2025

D Fernandes

GSFCarParts.com 5 star review on 24th January 2025

D Pinkney

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cost was competitive, parts were readily available, choice was excellent, web site was easy to use and informative. Discount offer was fantastic, checkout simple. 2-3 day delivery took 10 days and 2 inquiries into where is my delivery with very poor information back via email. The phone number on the contact page doesn't work! Spoilt what was an excellent experience”

Helpful Report

Posted 4 months ago

“Battery arrived 6 days after ordering, even allowing for the weekend it was at least 2 days late! Didn't enjoy walking to work in the rain for TWO extra days because I couldn't start the car. Don't mislead customers by saying Deliveries by dates you don't make!!!!”

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Posted 4 months ago

“Disappointing as these wiper blades were totally wrong for my car. I entered my car reg and the site said they would fit!!!”

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Posted 4 months ago

“Next day delivery took 5 days”

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Posted 4 months ago

“The parcel was late with no update / email. Poor ordering system with very little feedback. Even worse when you try to collect.”

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Posted 5 months ago

“not really down to GSF but the delivery slot kept changing and the battery, though well packed, was delivered on its end...”

Helpful Report

Posted 5 months ago

“not professional service, they sent me a part that didn't fit which I returned and I waited for a refund, the part was sent back to me after a week. almost a month passed before I got my refund. big mess”

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Posted 6 months ago

“Parts took a long time to arrive. From order till I received them was 13 days, not really good enough in this day and age. Could do better.”

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Posted 6 months ago

“Found the part l needed with clarification from helpful staff. But the delivery was very slow and GSF Parts would do well to consider a more efficient courier service.”

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Posted 7 months ago

“Ordered 2 driveshafts, cost £234 said delivered within 2-3 days…waited nearly two weeks with no emails during this time”

Helpful Report

Posted 7 months ago

“Went to collect the ordered part and it was incorrect. So had to return to the store later that day to collect the correct part. Although it was annoying to have to come back, I was impressed that you were able to get the correct part on the same day. Order no 1004245126”

Helpful Report

Posted 7 months ago

“Couldn't fault the battery I ordered but paid £9.99 for next day delivery which didn't happen”

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Posted 7 months ago

“Order delivered in two days not next day as paid for. Asked for refund of delivery charge, UPS had the battery upside down in the van and it was handed over upsidedown.”

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Posted 7 months ago

“I needed a replacement car battery urgently so chose to pay for the "next day" delivery if ordered before 4pm. I made the order before 2pm on a Wednesday. The parcel wasn't shipped until the Thursday evening so it was never going to be "next day". At that point, it was estimated to be delivered on Monday but did arrive on Friday afternoon. I requested a refund for the additional delivery charge but never received a response or a refund. The 3 stars is because the battery arrived and worked but the lack of response regarding the delivery has cost GSF any future business from me.”

Helpful Report

Posted 7 months ago

“Battery excellent delivery shrouded in mystery, rang twice for details”

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Posted 7 months ago

“Really fast delivery and great communications about when items will arrive. However, GSF are really slow to process refunds and significantly less communication about the status of a refund for returned items. It should be the same experience when buying or returning. I’ll think twice about using GSF for this reason.”

Helpful Report

Posted 8 months ago

“Purchased a set of roof bars using the registration number to select the correct ones. They arrived but clearly they should have been the next size up. I had no choice but fit them as I was leaving for our trip the next day but the gap between the two bars was only just enough for us to use but not enough to fit the roof box. The bars are good value just the wrong size!”

Helpful Report

Posted 8 months ago

“Parts are good but delivery not so payed for delivery before 16.00 but don't arrive till 20.15 bit of a rip off”

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Posted 8 months ago

“Used my registration to order battery . Battery was wrong size . Now have to await a week for refund . Would of been great service provide part was correct”

Helpful Report

Posted 8 months ago

“Good service. Returns are a bit more tricky”

Helpful Report

Posted 8 months ago

GSFCarParts.com is rated 4.5 based on 54,820 reviews