GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.49

4.5 Rating 52,892 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 52,892 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 4th November 2024

GSFCarParts.com 5 star review on 22nd October 2024

GSFCarParts.com 5 star review on 16th June 2024

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GSFCarParts.com 5 star review on 9th May 2024

C Mihalcea

GSFCarParts.com 5 star review on 16th April 2024

M Stuart

137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“took 8 days too deliver a battery that i ordered for next day delivery, took 3 phone calls, they didn’t ship the order the first time, package got “lost in shipping” the second time and was just a big waste of time not being able too drive”

Helpful Report

Posted 2 weeks ago

“Excellent value fast delivery”

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Posted 2 weeks ago

“For GFS Refunds Process i wouldn't give even one star if had such option. Service is below acceptable level. Five weeks and 4 times contacted costumer service who reply each time refund will be within 2-3 days and still no refund on my account. Complete mess. No even apologies. I will avoid baying in the future from GSF. Avoid if you can.”

Helpful Report

Posted 2 weeks ago

“I will give the zero if i can placed an order for normal 2-3 days delivery and today it's the 8th day still haven't recevied my order tried to call them on the 4th day he said he appologised and next day I'll recevie my order which i didn't and then tried calling them again so many tiimes no answer from them and today they answered and said sorry and still will not recevie the order till 3 days or they can refund me and i can collect it from the store.....what a bull***t.....Never ever order for delivery.....”

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Posted 2 weeks ago

“placed on line order mid day, paid for next day delivery, order never turned up, had to go into local store to collect , tried to call the 0121 number to cancel the original order gave up after 35 minutes on hold !!”

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Posted 2 weeks ago

“Very good selection. Genuine branded parts at a very good price. Fast free deliery too! Would recommend.”

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Posted 2 weeks ago

“Ordered from GSF specifically because of the offer of next day delivery. Ended up waiting 4 days (apparently due to a warehouse problem) and having the household down one car for the first part of the working week which was obviously quite inconvenient. Would have ordered elsewhere or gone to collect had I known GSF would be unable to fulfill a next day delivery.”

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Posted 2 weeks ago

“The parts were ordered a week ago and still have not been delivered. Evri seem to be full of excuses as to why they haven't yet managed to deliver. Good job I'm not in a hurry for the parts! In future I will be collecting from my local branch.”

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Posted 2 weeks ago

“Good price and service. Long deliy”

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Posted 3 weeks ago

“Excellent service and Delivery Thanks”

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Posted 3 weeks ago

“You sent me the wrong parts!!”

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Posted 3 weeks ago

“Would give 0 stars if I could. Ordered item and paid for next day delivery. Get multiple tracking emails from different delivery companies, one said it should arrive by 14:30. Item doesn't turn up. Ring customer services, eventually get to speak with someone, who casually tells me item wont turn up today and he basically didn't know when it will turn up! Now stuck without a car until it eventually gets here.”

Helpful Report

Posted 3 weeks ago

“Main issue is the battery was not as described on the website, battery power delivered lower than advertised. Currently waiting on GSF to resolve and respond, with either replacement or at least a discount or other form of compensation, a response would be helpful as I cannot currently use the vehicle. Delivery took 7 days not 2-3 as stated this may have been due to DPD who dleivered.”

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Posted 3 weeks ago

“Parts never arrived , no one answers the phone on via live chat which is great if you sat at a desk, and not on a building site!”

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Posted 3 weeks ago

“Excellent service and delivery.”

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Posted 3 weeks ago

“No problem would us again”

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Posted 3 weeks ago

“Bargains compared to any other store including Amazon”

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Posted 3 weeks ago

“All good. Fast delivery.”

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Posted 3 weeks ago

“Items took ages to dispatch, then they use a poor courier ‘Evri’ who had lost the package, couldn’t re order as parts not available. Waisted a lot of time chasing and planning my van service to no avail . Sorry , my advice to gsf would be to use a more reliable reputable courier .”

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Posted 3 weeks ago

“First parcel arrived a day late and was empty Send a replacement which arrived 2days late”

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Posted 3 weeks ago

GSFCarParts.com is rated 4.5 based on 52,892 reviews