Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,604 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,604 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 21st November 2024

127

Anonymous

Anonymous // 01/01/2019

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“Very happy with complete experience dealing with Gym Direct. Product excellent value. Customer service 10/10. Will absolutely go through them again.”

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Posted 2 years ago

Thank you for your kind words about our products and customer service, Toni! We're so happy to have been able to help you get set up with everything you need for a great workout experience. We hope to be of assistance again in the future should you need it. Thanks again for choosing Gym Direct! - GD

Posted 2 years ago

“easy to communicate with and good service, Thanks”

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Posted 2 years ago

Thank you for your review, Kelvin! We're glad to hear that you had a good experience working with our team and that you found our service helpful. We appreciate your business and hope to continue serving you in the future. - GD

Posted 2 years ago

“Every time I need gym equipment I go straight to Gym Direct. Amazing service and great equipment. I’m a repeat customer and I especially love there commercial equipment. 10 out of 10 Gym Direct”

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Posted 2 years ago

Thank you for your loyalty to Gym Direct Trevor! We're so glad to have you as a customer and appreciate the kind words about our service and commercial equipment. We hope you'll continue to choose us for all of your gym equipment needs. Thanks again! - GD

Posted 2 years ago

“I was very impressed with your great communication and efficiency with my order and delivery. The man I spoke to on the phone was very polite and professional and he understood that a quick delivery was important and so he personally made sure my order was sent in time. Updates on the delivery of my order was also appreciated. A great experience and will be using you again to deck out my home gym which is also my place of work. Thankyou again to your team.”

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Posted 2 years ago

Hi Annabelle, Thank you for choosing Gym Direct and for leaving such a positive review. We're thrilled to hear that you had a great experience with us and that our team was able to meet your needs. It's wonderful to know that we were able to help deck out your home gym - we hope you enjoy it! We appreciate your business and look forward to serving you again in the future. Thank you! -GD

Posted 2 years ago

“Top retailer for all of my gym needs!”

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Posted 2 years ago

Thank you for choosing Gym Direct Charmaine! We're so happy to have you as a customer and we appreciate your kind words. We aim to be the top retailer for all of your gym needs and it's great to know that we're succeeding. Thank you for your business and we hope to continue serving you in the future. - GD

Posted 2 years ago

“Quality product and a breeze to deal with. Helpful staff who knew their products.”

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Posted 2 years ago

“Postage was very quick”

Gym Direct 5 star review on 12th September 2022

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Posted 2 years ago

“Great products, easy pick up”

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Posted 2 years ago

Thank you for choosing Gym Direct Joel and leaving such a positive review. We're glad to hear that you're happy with both our products and our easy pick up process. We appreciate your business and look forward to serving you in the future. - GD

Posted 2 years ago

“Easy to order and fast delivery, I would highly recommend 👍”

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Posted 2 years ago

Thank you for your kind words, Benjamin! We're glad to have you as a customer and that you found our process easy and our delivery fast. We hope you'll continue to enjoy your Gym Direct experience. - GD

Posted 2 years ago

“Delivery was fast and packaged well! Love the equipment and the rapid motion weight plates are next level In quality”

Gym Direct 5 star review on 10th September 2022

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Posted 2 years ago

Thank you for your kind words, Travis! I'm glad to hear that you're enjoying your new equipment and that the delivery process was smooth. Our team works hard to ensure that each order is carefully packaged and arrives quickly. We appreciate your business and hope you'll continue to recommend Gym Direct to your friends and family. - GD

Posted 2 years ago

“very good value and very happy with service products and very fast delivery highly recommended 👌 I have purchased a few times already and will purchase more love there prices”

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Posted 2 years ago

Thank you for your kind words, Gym Direct customer! We're so happy to hear that you're satisfied with our products and service. Thank you for your continued support and we hope to continue serving you in the future. - GD

Posted 2 years ago

“5 star, fast and efficient.”

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Posted 2 years ago

Thank you for choosing Gym Direct George, and for leaving such a positive review. We're happy to hear that you found our service fast and efficient. Your satisfaction is our top priority, so we're glad to know that we were able to meet your expectations. Thanks again for choosing Gym Direct! - GD

Posted 2 years ago

“Quality gear and incredibly quick delivery!”

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Posted 2 years ago

Thank you for choosing Gym Direct, Adam! We're so happy to hear that you're pleased with your purchase and our quick delivery. If there is anything else we can do to make your experience better, please don't hesitate to let us know. We hope to see you again soon! - GD

Posted 2 years ago

“Fantastic prices, quick dispatch and shipping times, competitive shipping costs, quality products, excellent rewards program, and fantastic customer service - what more can I say? Definitely my to to for new equipment!”

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Posted 2 years ago

Thank you for your review, Nathan! We're thrilled to hear that you've had such a great experience with Gym Direct. Our team works hard to ensure that we offer quality products at competitive prices, as well as provide excellent customer service. It's great to know that we're succeeding in this and that you're enjoying our rewards program too! Thanks again for your business, and we hope to continue serving you in the future. - GD

Posted 2 years ago

“Great service, quality good and quick delivery, with helpful advice. Thanks so much”

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Posted 2 years ago

Thank you, Kate! We're so happy to hear that you've had a great experience with Gym Direct. Our team strives to provide quality products and services, and it's wonderful to know that we have been able to meet your expectations. We appreciate your kind words and we hope you'll continue to shop with us in the future. - GD

Posted 2 years ago

“Fast & excellent service, friendly & equipment was available for pick up on time.”

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Posted 2 years ago

Thank you for choosing Gym Direct David and for leaving such a positive review. We're thrilled to hear that you had a great experience with us and our equipment! Your satisfaction is our top priority and we're glad to have been able to meet your needs. Thanks again for choosing Gym Direct! - GD

Posted 2 years ago

“Great gym for the price. Will defiantly buy from they again”

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Posted 2 years ago

Thank you for choosing Gym Direct Raymond and for leaving such a positive review. We're so happy to hear that you enjoyed your experience and would gladly do business with us again in the future. Thank you for the recommendation! - GD

Posted 2 years ago

“Amazing support”

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Posted 2 years ago

“Great fast delivery”

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Posted 2 years ago

“Great product Great service Would absolutely be purchasing from you guys again!”

Gym Direct 5 star review on 27th August 2022

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Posted 2 years ago

Thank you so much for your kind words Alicia! We're glad to hear that you've had a great experience with our products and services. We hope to continue serving you well in the future. - GD

Posted 2 years ago

Gym Direct is rated 4.4 based on 1,604 reviews