Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,606 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 25th November 2024

129

Anonymous

Anonymous // 01/01/2019

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“Great, fantastic easy purchase and delivery”

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Posted 3 years ago

Thanks Lisa, for your awesome review! We're happy that you were satisfied with our service. Enjoy your new products!

Posted 3 years ago

“on time delivery. Good product”

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Posted 3 years ago

Thankyou so much for the 5 star review Arun! We hope you are enjoying your new products. Have an awesome day!

Posted 3 years ago

“Good selection of in stock products and balance between price and quality. The ordering process was easy and shipping pretty speedy. Have gone back to them once or twice now and will continue to use”

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Posted 3 years ago

Thankyou for your incredible loyalty Clare, we really appreciate your kind words and are happy to read that you have been having a pleasant experience with us at Gym Direct! Have a lovely day.

Posted 3 years ago

“Great price and fast shipping. Always good to deal with.”

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Posted 3 years ago

Thanks for the review Stewart! We really appreciate you taking the time to leave us a rating, and we're stoked to hear that you had a pleasant experience with us! Have a great day!

Posted 3 years ago

“My weights arrived quickly and I’m thrilled with the quality for the price”

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Posted 3 years ago

We're happy to hear that you had a good experience with us Michele, thanks for the review! We hope you enjoy your new weights!

Posted 3 years ago

“Purchasing was easy however, tracking information shows as booked for delivery by the 15/03/21 and I still haven’t received my order and it’s the 21/03/21 other than that great service.”

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Posted 3 years ago

“Great products”

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Posted 3 years ago

Thanks for the review Stephen, we're glad you had a positive experience with us!

Posted 3 years ago

“Excellent pricing and prompt delivery.”

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Posted 3 years ago

Thanks for the review Fergal, we're so happy that you were happy with our service!

Posted 3 years ago

“Made a seperate order back at the start of December and I’m still yet to receive all the items.”

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Posted 3 years ago

“I am impressed with the service and product. I am going to deal with Gym Direct again.”

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Posted 3 years ago

Thanks for the awesome review Bruno, and we're very happy that you're happy. Have an awesome day!

Posted 3 years ago

“Super fast turn around. Equipment was easy to put to together.”

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Posted 3 years ago

Thanks for the review Drew! We really appreciate that you took time out of your day to leave us 5 stars. It means a lot!

Posted 3 years ago

“Awesome service. Purchased a Half Rack online on a Sunday night and it arrived Wednesday morning. Delivered interstate, to my door. Item was as described and all parts required to put it together were supplied. Everything was packaged well and protected during shipping.”

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Posted 3 years ago

We always aim to get your products to you as quickly as possible and in the best possible condition - so we're very happy to hear that you had a pleasant experience shopping with us! Enjoy your rack!!!

Posted 3 years ago

“Items arrived on time as described, at very reasonable value for money. What more could I ask for.”

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Posted 3 years ago

Very happy to hear that you're happy, Craig! Thankyou for leaving us such a positive review. Have a lovely weekend!

Posted 3 years ago

“Great product and great price. But the package arrived a bit battered up”

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Posted 3 years ago

“Very good service and very quick to deliver the equipment to Far West NSW. Quality of equipment purchased is fantastic. I'll definitely be coming back.”

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Posted 3 years ago

So happy to hear that you enjoyed your experience with us, and we really hope you smash out some awesome sessions with all your new gear!

Posted 3 years ago

“Great price and delivery times”

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Posted 3 years ago

We're happy to hear that you are pleased with our services! Your satisfaction is all we could ever hope for! Have a lovely weekend.

Posted 3 years ago

“I've purchased all of my home gym equipment from Gym Direct. They're products are great value and quality and they've never let me down with after sales service.”

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Posted 3 years ago

Thankyou for the awesome review Charles, we are very happy to hear that you have had a continually pleasant experience shopping with us. We're very grateful for your loyalty and hope you are enjoying your banging Gym setup!

Posted 3 years ago

“Good product, delivered quickly.”

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Posted 3 years ago

Thanks for the review Damian, we're very happy to hear that you had a pleasant experience with us!

Posted 3 years ago

“In stock item delivered much faster than previous order which tools several months to deliver last year.”

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Posted 3 years ago

Last year was a shocking year for many, including us. The uncertainty with delivery times was something we wish we had control over - but are very happy to hear that you are happy with how quick your items are turning up this year! Have an awesome weekend!

Posted 3 years ago

“I bought the set of 7 heavy barbells plus a rack and did it online. When I got to the delivery piece it quoted some ludicrously high $ amount to deliver, as the order was very heavy and needed a small crane on the truck to manage it. I think it was quoting around $300 for delivery , so I didn't pursue completing the order. The next day I got an e-mail from a sales coordinator called Chris G who wanted to know why I hadn't completed the order, so I asked if there were cheaper delivery options , to which he replied yes, an $80 flat fee, but you have to unload yourself. No problem , plus he gave me 10% discount on the order. So I was very impressed. The product is also really good. Well done Chris, I will be a regular customer from now on.”

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Posted 3 years ago

Richard, what an incredibly thoughtful and detailed review! We are so happy that we were able to be of service to you. Thankyou for your feedback on delivery estimates, this is something that we will 100% be implementing and improving on our website so we give you the best deal possible. Thankyou for being such a loyal customer and for leaving us such a good review!

Posted 3 years ago

Gym Direct is rated 4.4 based on 1,606 reviews