Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,642 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 8th February 2025

133

Anonymous

Anonymous // 01/01/2019

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“Great products”

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Posted 4 years ago

“Earlier delivery than expected! Easy to assemble and sturdy”

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Posted 4 years ago

“Excellent quality olympic barbell. Super fast tracking and delivery. Highly recommend.”

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Posted 4 years ago

“Top tier delivery, top tier customer service, top tier products and a top tier website. Love purchasing from this place.”

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Posted 4 years ago

“Always a speedy delivery and amazing quality.”

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Posted 4 years ago

“I ordered my equipment New Years Day after seeing a mates awesome setup. The notification came through saying “we are closed until Jan 11th. After which orders will be processed and delivered” However, my order was processed within 6 days and all of the items were delivered in a single delivery. Incredible service. I’ll be shopping again.”

Gym Direct 5 star review on 17th January 2021

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Posted 4 years ago

“First time using Gym Direct, in short very impressive, great communication and order turned up when they said it would, particularly at this time of year- well done”

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Posted 4 years ago

“I have been using Gym Direct to slowly build up my home gym and it has been incredibly easy , Gym Direct support is very easy to contact and prompt to respond. Thank you for your help.”

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Posted 4 years ago

“Great service and very prompt delivery, even though I live in the bush.”

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Posted 4 years ago

“Never a problem from you. Always fast and easy deliveries”

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Posted 4 years ago

“The weight set I ordered arrived within a few days and was a high quality set. Very happy.”

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Posted 4 years ago

“Very quick delivery right before Christmas. I'm very impressed. Thank you!”

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Posted 4 years ago

“High quality products and extremely fast shipping, even in peak times!! Thanks so much for my squat stands, they're perfect!”

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Posted 4 years ago

“I have been sourcing product from Gym Direct since the start of the pandemic. I ma delighted with their service. Every piece of equipment I have purchased has been excellent quality at much better prices than competitors. Their staff are helpful and obliging and they do not advertise product for sale that is not in stock, or they provide and honour realistic delivery wait times. I have found them to be honest and reliable and recommend them without hesitation”

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Posted 4 years ago

“I buy all my fitness equipment from Gym Direct now. Awesome range of equipment which I love cause I’m quite particular and always competitively priced. Already recommended you guys to friends.”

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Posted 4 years ago

“This is probably unfair to Gym Direct as this is more to do with the freight service. My equipment arrived in separate shipments over a week, including deliver items that were not mine. After 10 days of deliveries and returns I do not have a full order and much of my order is in very bad condition. I have made formal complaints to both Freight Direct and Gym Direct and have had no response. Very frustrated and disappointed.”

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Posted 4 years ago

“Barbells as they were advertised. Team were great in making sure I got the correct spring collars to go with it.”

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Posted 4 years ago

“Great price, best available. Easy to deal with via payment and phone. Pick up was really easy.”

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Posted 4 years ago

“On time. And great price”

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Posted 4 years ago

“Gym Direct has excelled at many levels, the range and availability of quality products even under extreme circumstances created by the pandemic, and the efficient and reliability of the delivery services.”

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Posted 4 years ago

Gym Direct is rated 4.4 based on 1,642 reviews