Gymshark Reviews

1.8 Rating 162 Reviews

17 %

of reviewers recommend Gymshark

Company Reviews

Questions

Metrics

1.8

Based on 162 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How is Gymshark returns process?

Helpful Report

(1 month ago)

Greater than 100% of reviewers feedback is Gymshark returns process could be better.

Helpful Report

(1 month ago)

0.00%

Industry Average

“ Usually this is not a problem as most online international retailer make this easy and some even offer free returns. ”

- Brenton

“ Advertise free returns but make the process very difficult so ended up paying myself to return the item. Poor service unhelpful and I will not use this company again ”

- Anonymous

Gymshark Reviews

Returns - Difficult