Halfords Autocentres Reviews

1.9 Rating 822 Reviews

21 %

of reviewers recommend Halfords Autocentres

Company Reviews

Questions

Metrics

1.9

Based on 822 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 10%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Halfords Autocentres deliver? How long does Halfords Autocentres take to deliver? Does Halfords Autocentres deliver on time? How is accuracy and good condition of items delivered by Halfords Autocentres?

Returns

Customer Service

How can I contact Halfords Autocentres? How quickly does Halfords Autocentres resolve customer queries?

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Phone:

0800 037 0800

Location:

Halfords Autocentres Ltd. 7/9 Richmond Road, Olton Wharf Olton,
Solihull

How quickly does Halfords Autocentres resolve customer queries?

Helpful Report

(1 month ago)

Greater than 44% of reviewers feedback is Halfords Autocentres resolves customer queries within an hour.

Helpful Report

(1 month ago)

78.16%

Industry Average

“ Brilliant service today at Bletchley autocentre, Bilton road. Thanks to Keith and team, it was very much appreciated. Two new tyres fitted, a re alignment done for me that I wasn’t aware of and a fix on my exhaust that a previous garage didn’t do correct 🙄 I Will highly recommend you guys and I’ll definitely be using you again in the future 😊 ”

- Zoe

“ This level of service was exemplary and much appreciated! In the days where most people would have just gone home and not bothered, Brad stopped and helped willingly. ”

- Pam

“ I have had my cars serviced, MOT etc for 3 years at Crawley Autocentre. I have been impressed with the quality of their work, their prices and the helpfulness of their staff. I would recommend them to anyone needing reliable service and repairs for their car. I would in particular commend the manager, Phil, and his assistant, Josh, who have always been very helpful. ”

- Ian McCubbin

Halfords Autocentres Reviews

Customer Service - Good