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Halfords Reviews

2.5 Rating 1,357 Reviews
37 %
of reviewers recommend Halfords
2.5
Based on 1,357 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 27%
Accurate And Undamaged Orders
Greater than 60%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Halfords:

The Halfords.com website having 10,000 easily easy to get to products, ranging from Sat Nav, In Car Technology, Bikes, Baby Child, Outdoor Leisure, Car Maintenance and Car Styling, the site also offers helpful advice and hints to help you to choose the right product for you. Our sole aftercare service is also available on chosen products bought online or kept for collection in store, including fitting services for car audio and child seats, free set up and demo for Sat Nav, bike checks and more.

Email:

customer.services@halfords.co.uk

How long does Halfords take to deliver?
(1 month ago)
Halfords normally delivers over 7 Days.
(1 month ago)
F

Delivery - Slow

0.00%
Industry Average
A set of car mats was ordered on the 18th April and delivery details indicated it would be here on the 25th April or sooner.
- Mr Evans
Promised delivery on the 30th August, no delivery.
- Anonymous
Halfords are nearly a week late with my online delivery and they reply or resolve the issue, want a refund and they won't get on top of that either, says still being picked for a week, terrible customer service.
- R cadden