“I had a M.O.T and small repair work done. Great service by helpful friendly team there .Very kind thoughtful and considerate . People .. who work under pressure at times in a busy garage”
“Stockbridge, Keighley. Hamid, Martin et al thank you guys so much. Recently sorted my car, my son's car and my daughter's car quickly, efficiently and effectively. great support and advice, exceptional customer service. We will all continue using you for MOTs, servicing and problem solving. Many thanks again, keep up the great work.”
“Billy at Folkestone autocentre was really helpful, and they sorted out the MOT repair quickly, honestly and with no stress. I'll definitely be using them again. Really recommended.”
“i turned up as I had a dropped exhaust . they sorted it and I was happy to know it was safe on the road again . Thanks lads your a great bunch . Il return for mot.”
“Great customer service from Craig today (and the young lad in the reception) at the Altrincham branch. The reason I return to this garage is their honesty. I went in for the brakes to be checked and were honest to tell me they was still wear left in the odd and discs. Saved me money and why I will return for them to do my MOT next month. In the garage for 8am, collected it an hour and a half later.”
“Went to a last min mot at 4pm and JAZZ + TEAM @WOKINGHAM fitted me in for the work the very next morning at 9am, even though they had alot on. Great service and very helpful would highly recommend.”
“Halfords Allison Court Gateshead
Booked car in twice here and issue not found or resolved. Car grinds turning left, first time was told brake pad slipped and second visit was told a stone was behind the brake pad. Both times I left the garage the car was making the exact same noise as when I took it only now it’s worse and much louder.
Meant to be seen within the hour, had to call after 4 hours to be told my car was still too hot to be looked at by anyone from when I drove it to drop it off 4 hours prior. Not even possible, drove it for 5 mins to get to the garage from my home, definitely doesn’t take 4 hours to cool. Was also told they can’t hear anything so no point looking at the car.
Appeared the car was never even looked at the second time and I was just dismissed with the excuse of a stone. I still have the issue which is now much worse.
Don’t go here.”
“Halfords, Stockbridge Keighley. Had my car MOT'd there this morning. Excellent customer service from the new manager Hamid and Neil. My MOT was completed and called to collect within the hour. Great bunch of guys professional yet very friendly. I have been taking my car there for a number of years, as have complete confidence with them, I have also recommended them to my family and would highly recommend them overall. Keep up the great work guys.”
“Halfords, Olton, Solihull. Monday 27th July, 2020.
Exceptional telephone, then personal communication at depot with Matty who was helpful, knowledgeable, informative and a competent professional. He attended to 'a number of' the needs of my car ( tyres. brakes. rear wiper )and rapidly completed the tasks in hand. I was most impressed and reassured by his manner and understanding of my concerns.
Highly recommended, by me; 5 stars! 100% satisfaction!”
“Middleton branch. The customer service here is excellent. I used to hate taking my car in to a garage but the guys here a joy to deal with. I know exactly how much the bill will be and if ever anything else needed they call me. The car is always finished sooner than they say which is fantastic! Would never go any where else now. thank you”
“Had car serviced. Was told that the brake discs were excessively scored and that I had a tyre with a dangerous bulge ..... WRONG in both cases. I had 2 independent opinions. Halfords Mitcham Lied. BEWARE OF THEM.”
“I booked my car in for an MOT at the Halfords Autocentre in Thanet.
No complaints and a professional service. The car failed on a side light bulb which they changed for no extra cost!
Thank you to the kind man who looked after myself and my car.
Paul
Black Mondeo”
“For the third time this year I visited the Thanet Autocentre Westwood, Margate for another MOT. This time it was to MOT another cherished classic car that i own. Being very protective of the car I was again very happy for the care took by the MOT inspector Mr M.J Towers. I do hope that the staff at the branch get the recognition they deserve. Many thanks Richard....”
“For the third time this year I visited the Thanet Autocentre Westwood, Margate for another MOT. This time it was to MOT another cherished classic car that i own. Being very protective of the car I was again very happy for the care took by the MOT inspector Mr M.J Towers. I do hope that the staff at the branch get the recognition they deserve. Many thanks Richard....”
“Took my car for MOT they found a long list of faults that needed repairing a rough estimate came to about £750 but end cost would be more as hard to find where oil leak was coming from. I was in complete shock as car is a 2002 model. At that cost car would need to be scrapped and I'd be left without transport in a village with no bus service.
Took car to another garage who did a fresh MOT and said the car did not have all the faults Halfords had listed. They replaced CV joint boot and the drive belt which was a bit loose and worn. Charged £185. I'm in total shock as my car was nearly scrapped due to Hackers being so dishonest.”
“I've dealt with Halfords Autocentres Middleton Manchester on my last for occasions when I've needed car repairs and servicing. Just had my annual service done there again and once again service very good, pleasant, efficient, car came back on time, running nice with no scratches on it. Thanks again Guys. Don't know the Managers name but very helpful and seems to have a good team.”
