Halloween HQ Reviews

Name: Halloween HQ
Address: Exe BoxMatford ExeterDevonUnited Kingdom, Exeter
Rating: 4.05

4.1 Rating 263 Reviews

75 %

of reviewers recommend Halloween HQ

Company Reviews

Product Reviews

143

Questions

Visit Website

Phone:

(0)1800 911 842

Email:

jfreeman@partyhq.co.uk

Location:

Exe BoxMatford ExeterDevonUnited Kingdom
Exeter
EX2 8FD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fastest, best & easiest onlinestore IiveI've ever used. Thank you!”

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Posted 9 years ago

“Well bought costume on line but need to change it but have to wait till I receive return form for ur website ???? Which I won't get till Tuesday as I gave my work email so I cou print it off but not in work till Tuesday ????????so thk it's a pain as have to wait as anxious to get my son sorted 4 Halloween ????????”

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Posted 9 years ago

“Good quality and great costume but was surprised when I opened it to see the play suit was strapless, if this was in the description I wouldn't have bought it. Because I'm not a fan of attachable see-through straps and the suit itself doesn't sit right without the see-through straps ????”

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Posted 9 years ago

“I made few mistakes during my order but Liam was very helpful and fixed everything. Well done HalloweenHQ team!”

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Posted 9 years ago

“Awesome costumes.. perfect size. My kids loved them”

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Posted 9 years ago

“Happy with the costume we ordered but not the way it was delivered. I may have missed it when ordering but I don't remember seeing anything saying that the package would have to be signed for! Apologies if it did. If I has seen a message then I would have chosen a different delivery address. On the day of delivery I received a txt saying to contact a specific number if I was not going to be home at the delivery time but I couldn't get through. When I did eventually speak to someone I tired to arrange an alternative delivery address but they said they couldn't. Ended up driving to the depot on Saturday (only opened from 9-10.30am on Sat) A lot of hassle to get a child's Halloween costume!!”

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Posted 9 years ago

Hello Ann-Marie, I agree that is a lot of hassle to go through. Thank you for the feedback I am going to make this clearer on the checkout page in future. Nonetheless I hope your child enjoys the Costume. Kind regards, Liam

Posted 9 years ago

“I found Halloween HQ to be fantastic. There's a great range of costumes and I had no problem finding one. Also, the next day delivery is very handy as it saves the worry that your order wont arrive in time. All in all a great site :)”

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Posted 9 years ago

“Delighted with my costume. Google search of sugar skull costume and found exactly what I was looking for. Fast delivery too. Thanks”

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Posted 9 years ago

“Very quick service , website easy to order from , kept me up to date as to when product was despatched etc”

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Posted 9 years ago

“Delivery was efficient however I have a query and I am unable to speak to someone to answer this. I have sent an email and I would appreciate a reply or a call to get this sorted. Many thanks.”

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Posted 9 years ago

“Very quick service from ordering to delivery.”

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Posted 9 years ago

“I ordered three costumes witch arrived on Tuesday. An adults pirate costume, kids wizards costume and a childs red ninja costume. The ninja one is for a five year old and has already ripped in some places the belt on the chest plate has come of I had to sew it back on after an hour and the foam padding on the chest plate is coming away from the material. The wizards costume came with a Velcro tipped belt the problem is when the Velcro touches the costume it fray's the material so it looks tatty. The adults male costume is very childish looking. I wouldn't order from this store again there's much better quality out there for the same price.”

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Posted 9 years ago

“Great fast service and good quality product”

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Posted 9 years ago

“The only problem i had with costume when i tried it on the back of the costume ripped like cotton wool it came away from clip part so easy but i brought it back to Charlestown and the girls were very nice and gave me a new one :)”

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Posted 9 years ago

“My son is very happy with his costume & the delivery was very prompt.”

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Posted 9 years ago

“Hey there, I was very happy with my order. The only thing was I ordered a neon purple wig and when it came it was pink. It said neon purple on the box though. Now I thought my daughter would be upset over this as she hates pink but she was fine with it.”

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Posted 9 years ago

“Excellent website. Great value. Speedy delivery and costume is of good quality. Delighted. Have already recommended you to others.”

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Posted 9 years ago

“I am missing tiara off the delux Sofia the first toddler costume they said they would send it out out on Tuesday and never have. I emailed an hour ago havnt heard anything back yet absolutely disgusted”

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Posted 9 years ago

“Very fast and efficient delivery and really happy with the costume, thank you.”

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Posted 9 years ago

“The website was user friendly and had a wide range of costumes to choose from. From the moment I ordered my item I was kept aware of each step of the delivery process and my item arrived with next day delivery just as promised :)”

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Posted 9 years ago

Halloween HQ is rated 4.1 based on 263 reviews