Hampergifts.co.uk Ltd Reviews

Name: Hampergifts.co.uk Ltd
Address: Hampergifts.co.uk Ltd, Unit 3 Spring Valley Business Centre, St Albans, Hertfordshire
Rating: 4.79

4.8 Rating 3,503 Reviews

98 %

of reviewers recommend Hampergifts.co.uk Ltd

4.8

Based on 3,503 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Hampergifts.co.uk Ltd:

Beautiful hampers and gift baskets

Visit Website

Phone:

1727 895 900

Email:

sales@hampergifts.co.uk

Location:

Hampergifts.co.uk Ltd,
Unit 3 Spring Valley Business Centre,
St Albans
Hertfordshire
AL3 6PD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear Hampers I have used your hampers twice now....for two of my sons....Magnus up in Orkney and Andrew, who is vegetarian and they sent glowing reports....my daughter will be next in July...unfortunately.. youngest son will miss out!!!! as he lives in Dubai....but he may be back in June for a break ...so I think his luck will be in!! I may just send myself one as I have a birthday next month .. and then I can give you more feedback.......I would ditch the very poor star on the left and add an excellent star to the right ..... Thank you Dorothy Ward..”

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Posted 10 years ago

“Have ordered twice from your website, first time the message was alhalf missing, second time was perfect x will use again x”

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Posted 10 years ago

“Good prompt service and excellent delivery”

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Posted 10 years ago

“Excellent service. The package was delivered when you said it would be and the recipient was delighted with her gift and how it was wrapped and presented. Thank you very much.”

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Posted 10 years ago

“Thank you for making the process of ordering hampers so straightforward! We purchased 3 luxury hampers and they were dispatched within a day. We will absolutely be ordering some more in the near future!”

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Posted 10 years ago

“Stunning products, top quality and excellent value, beautifully presented and just ordered my third item xx thank you xxx”

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Posted 10 years ago

“Excellent quality and first rate service once again. Hamper Gifts are now the only Hamper supplier we use. Highly recommended.”

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Posted 10 years ago

“This was a gift and my friend was very pleased with it. Presentation of the product was very good.”

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Posted 10 years ago

“My hamper arrived on time and was as good as expected... Will Definately order again soon”

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Posted 10 years ago

“We orderd this as part of a retierment gift for one of our colleugues . I left it a bit late to order but it was delivered next day and he was very pleased with it indeed.”

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Posted 10 years ago

“Delivered on time and lovely hamper - thank you”

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Posted 10 years ago

Dear Yvonne, Thank you for your recent order, it is greatly appreciated. We are very happy you were pleased with the service and we hope to see you again soon. Kind regards, The Hampergifts.co.uk Team

Posted 10 years ago

“The basket itself was good quality, however the hamper was overstuffed, far to much padding, and this meant that items at the top were slightly crushed by being pressed against the plates. The quality of food was adequate, We decided to return the hamper and source an alternative provider.”

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Posted 10 years ago

Dear Paul Thank you very much your feedback. We are so sorry to hear the hamper was overpacked. We have forwarded this on to our packing department to ensure more care is taken to check fragile items, like biscuits, aren't pressed against the plates. In future if you let us know the reason for the return we could of course come to an alternative arrangement, such as replacing any products which don't arrive in perfect condition! Kind regards, The Hampergifts.co.uk Team

Posted 10 years ago

“Excellent!!!”

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Posted 10 years ago

Dear Neil Thank you very much for your feedback! Regards, The Hampergifts.co.uk team

Posted 10 years ago

“High quality products, efficient customer service, and excellent delivery timing.”

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Posted 10 years ago

Dear Susan, Thank you very much for your feedback and we hope to see you again soon! Kind regards, The Hampergifts.co.uk Team

Posted 10 years ago

“Very easy to order as the site is laid out well. I have ordered two hampers now and they are packaged well and delivered when they say they will be.”

Helpful Report

Posted 10 years ago

Dear Michelle - thank you very much for your feedback! Regards, The Hampergifts.co.uk team

Posted 10 years ago

“I cannot comment on whether the hamper was good, bad or indifferent as the recipient has not taken delivery of it yet. The courier tracking details suggest that a delivery was attempted around 07:30 on 04/04/14. I do not know whether there was a concerted effort by the courier other than a token gesture of a knock. The hamper was supposed to be a surprise and unless I contact the intended recipient to make enquiries with the depot where the item is being held, she may not know. Needless to say, the surprise will be ruined. This problem arises because this company cannot arrange a delivery on a weekend when most people are in. Unless this is resolved satisfactorily, I do not envisage using this retailer again and nor would I recommend it to anyone else. Update: 10/04/14 - After I contacted Hampergifts, they made a concerted effort to contact the intended recipient which resulted in the gift being picked up from where it was being held. The gift was very well received and went down a real treat so in the end everything worked out well. I still think weekend delivery would resolve a lot of issues but I cannot commend the support staff at Hampergifts enough for remedying the situation. I consider that to be exemplary customer service.”

Helpful Report

Posted 10 years ago

Dear Arif Thank you very much for your feedback. We have tracked this for you now and can confirm ParcelForce attempted delivery at 7.30am on your requested day. The customer was not home so, following ParcelForce procedure, the parcel was taken to the nearest local post office to await collection, and a calling card was left. We have also sent you an email with the same information. We do hope this helps and very much hope to see you again. Regards, The Hampergifts.co.uk team

Posted 10 years ago

“I have sent gifts to family and friends using hampergifts 5 or 6 times over the last couple of years. Their delivery has always been spot on and though I haven't seen the gifts, everyone has been thrilled with them. A little pricier than I'd like, but I figure it's worth it for a.reliable product.”

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Posted 10 years ago

Dear Deirdre, Thank you so much for your feedback. We're delighted to hear from a regular customer and hope to see you again soon! Kind regards, The Hampergifts.co.uk Team

Posted 10 years ago

“My friend was very pleased with the chocolates for her 70th Birthday, she is going to send me a photo of them as they arrived, I shall forward to seeing it.”

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Posted 10 years ago

Dear Valerie, Thank you so much for your feedback! Kind regards, The Hampergifts.co.uk Team

Posted 10 years ago

“Quick, easy and straightforward!”

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Posted 10 years ago

Thank you for your feedback Tammy! Kind regards, The Hampergifts.co.uk Team

Posted 10 years ago

“The hamper was absolutely fantastic, beautifully thought out and made up. Everything included in this hamper could be seen at one glance. My husband was delighted with his birthday present, although the only disappointment I had was that the hamper arrived 2 weeks to early! If you are going to offer delivery dates for customers to choose from, then you should endeavour to deliver as close to the date as possible. You have a proviso explaining the possibility of late deliveries but not early ones. Nevertheless, I HIGHLY recommend Hampergifts. In fact I've asked my husband to get me one for my birthday!!”

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Posted 10 years ago

Thank you for your feedback Susan! We have emailed you separately to explain the delivery date you provided was incorrect. We are delighted to hear the hamper went down well though! And we look forward to seeing you again soon :) Kind regards, The Hampergifts.co.uk Team

Posted 10 years ago

Hampergifts.co.uk Ltd is rated 4.8 based on 3,503 reviews